-
August 2024 by Blessing Carnes
Wonderful new equipment and friendly staff.
-
July 2024 by Chris Hendricks
The customer service person was very attentive and helped out with account updates and helped me find my way around the facility.
-
July 2024 by Kevin Zvacek
It's a great place to get fit. Over the years I've been through 3 open heart surgeries, and I'm just trying to get back into shape and get fit. Everyone I've talked to- staff or other clients are nice and helpful.
-
July 2024 by BUKURU PROSPER
Planet fitness is good place to work out.
-
June 2024 by Sohail Khan
Employees are rude and unprofessional, they turn their back on you when you walk in or walk out, even the manager himself, if you aren’t white….they only greet “white”….
-
June 2024 by Airika Osborn
This location does not have adequate handicap accessibility in the women's shower. It allows a wheelchair to be rolled in but there's no seat for those with limited mobility who need to sit while showering. They did provide a large metal lawn style chair that was in a changing room that I was expected to move myself, only to find out is too large for the handicap shower stall.
I now have to travel to find a planet fitness that can meet handicap accessibility needs.
-
June 2024 by Mya Patterson
I’ll sign up but I’m not sharing a bathroom with no man idc what he identifies as
STAY OUT OF WOMENS BATHROOM
-
June 2024 by Kris Hodges
I've been coming to Planet Fitness on the west side of Cedar Rapids for years, but I must say, things have been going down hill lately. I come to tan at least 4 days out of the week and utilize the Hydromassage bed and deep tissue chair on a regular. I come in and staff are all standing around the front desk talking or on their phones, sitting on the countertops. They'll check me in at their leisure and when I go back to the tanning bed, 95% of the time it's not been cleaned! I used to the have a number of clean dry clothes for cleaning, but I'm lucky to have the paper towels filled now! I'm at a loss of words, as with so many staff just standing around the whole facility should be spic and span! Now today I go in and the best bed they have is out of commission due to bulbs being out... this is not a new problem here. The massage beds and chairs are rarely all working! Today I used the hydro massage bed and when I got up my back was drenched. Upon inspection, I noticed that there was a leak in the actual bed! I'm seriously considering going to their other location at Lindale Mall, but they only have Stand Up tanning, and I prefer to lay down and relax. Perhaps it's time to look for another gym. ☹️☹️
-
May 2024 by Jeff Ingles
Great facility tons of equipment. Locker rooms and facility is clean and cannot beat the price. I have a basic membership and my only complaint is that you can’t go to multiple facilities as I have to work out of town sometimes for weeks and would love to be able to go to a different facility if need be. Very very laid-back and truly is a judgment free zone. super helpful staff and would recommend to anybody. I started out going with a friend who had a premium membership so she was able to bring a partner which I think is a very cool idea helps people who wanna work out, and has a buddy that doesn’t have a membership either because they are unsure still like I was.initially
-
May 2024 by Denise Childs
Staff is very helpful and I felt no judgement whatsoever.
-
April 2024 by Stephanie Myers
Their billing system is terrible.
-
April 2024 by Juan Gomez
It’s really good there are always weights
-
April 2024 by John Lnenicka
I enjoy this place a lot price is right and they got what you need
-
March 2024 by Pamela Williams
When I first joined planet fitness, I was thrilled. I loved that it wasn't super packed when I went. I loved the black card area. And I love all of the different equipment. But the fact that they do not maintain things as simple as paper towel dispensers, ticked me off. Their staff tends to just stand around behind the counter. They don't refill cleaning solution or paper towels. I constantly had to go and ask for more at the counter. So many of the pieces of equipment were not in working. Order the taining beds were not in working order, the hydromassage, if they were working, they weren't working properly. As well as the deep tissue chairs. The tanning rooms look like they have caught on fire, The tanning beds, the acrylic is so cracked, It's scary to lay on them. The planet fitness that I am now a member of an Indiana is amazing. It's clean, The staff is courteous, They are always cleaning and restocking. The equipment is repaired and up-to-date. I really think this location should consider doing some work on themselves instead of just expecting their clients to work on themselves.
-
February 2024 by Christian McDonald
Easily the worst Pfit in Cedar Rapids. Water filter for the fountain is never changed, nobody greets you , don’t even get me started on the kid that works night shifts. He never looks up from his phone, or makes eye contact with you. Dirty gym. Fine equipment.
