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August 2024 by Sondra Waldron
Just got some help with my tire. They were so kind and came out to help me and answer questions.
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July 2024 by Paula
Very nice people that work there. Willing help a lady out when her car won't start
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July 2024 by RyRy
Super friendly. Super helpful. Super professional. I have an automotive shop and enjoy having an account with them and doing business with them. I highly appreciate the way these guys deal with us...
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May 2024 by Adam P.
Always great to work with. Drew has gone above and beyond. Better than all the other chain auto places by far.
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April 2024 by Rachel Breen
The staff is very friendly and helpful
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April 2024 by Corrina Todd
Friendly staff always willing to help
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February 2024 by Now Time
Don’t waste your time buying here. People are racist against minorities and have said things that are racist all locations. Ask yourself why there is no minorities working at any location in Iowa because they only hire a certain type of individual all minorities stay away do not give them your business.
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January 2024 by William Schmitt
January 21st I called this O’Reilly auto parts and talked with Drew?Drew had taken 2 of my phone calls for 25 minutes and then for another 7 minutes. You ask why does this matter, it’s his job right. Well it’s because he’s not just doing his job, during our phone calls I could tell he takes pride in what he does. I’ve had the privilege to have him help me out in my hometown O’Reilly as well before he moved down to CR (realized this when I stopped in and placed a face to a voice).Thanks again Drew for your help
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January 2024 by Bret Williamson
I wanted to write a quick note of thanks to store associate, Lucas (Mt. Vernon Rd location), who could not have been a better representation of O'Reilly Auto Parts. I was immediately greeted when I walked into the store, asked how I could be helped, and was provided expert input on a suitable windshield wiper replacement. Lucas then enthusiastically, and quickly, swapped out my wiper blades on my vehicle. Maybe this service is standard for O'Reilly, but it was pleasantly unexpected and most appreciated. Lucas is the type of employee I wish worked at every business because it was apparent he was there to help his customers. People forget how important customer service is, but it was exactly this positive interaction that will ensure I'm a future customer. Well done!
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January 2024 by Rob Steffen
Staff is super helpful!
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December 2023 by Antonio Hernandez
The staff is attentive and friendly
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November 2023 by Jim Waldron
Very helpful and friendly!
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October 2023 by Isaac Weddington
My car takes a little 8" rear wiper. It's super hard to find a replacement. Courtney had a "box of wiper parts" and she helped me cobble together a replacement. Very much appreciated!Also they take used engine oil and car quest doesn't!
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September 2023 by Windy K
LOVE the Customer Service !! COURTNEY IS THE Best!!!! She talked to me just like I knew everything about cars and asked if I would need other items related to the part that was being replaced. She is knowledgable in mechanics and has excellent customer In fact, yes, I didn't know I needed it but my brother was impressed when I came back with that too. Making 3 trips in one day, I felt like they were going to be entirely done with helping me. But, infact they were wonderful help. I also had to use a loaner tool and was given ample time to return it. The vehicle runs well. Thanks for all your technical support. Made a stressful situation better. Thank you greatly. You deserve ice cream everyday! ?
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September 2023 by Brittany Knepper
Helpful
