McGrath Auto has received a mix of positive feedback and some concerns from customers. Many appreciate the exceptional service provided by staff members like Shawn, Dalton, and Theron, who go above and beyond to assist customers. One customer was particularly impressed with Shawn’s efforts months after purchasing a used truck, stating that they would return to McGrath for future vehicle purchases. Similarly, Dalton was praised for his genuine interest in helping customers find the right vehicle, leading to a great experience for one couple. Another positive experience highlighted how the McGrath team, especially Kevin Bullard, provided excellent support when a customer faced car problems during a difficult time. The quick and expert repair, covered under warranty, left a lasting impression. However, not all experiences were as positive. One customer expressed frustration with the service department after dealing with ongoing vehicle issues, reporting a lack of communication and unresolved problems even after an extended stay in the shop. Overall, McGrath Auto is noted for its friendly and knowledgeable staff, making the car-buying process smooth and enjoyable, while also facing challenges in their service department that need addressing.
Just bought a Broncos sport. Sales and service or top-of-the-line! Highly recommend!
April 2025
Jeremy Smith was great to deal with. Would highly recommend to anyone.
April 2025
I am truly in shock on how these guys (especially Shawn) have went out of there way to take care of me. They went so far above and beyond to help me months after i purchased my used truck when technically there was nothing binding them to do anything. 100% any vehicle i purchase in the future will be done here. Thanks... read full comment
