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“We were assisted by Steven. He was attentive and competent in walking us around the store to orient us to the different types of mattresses and remote bed frames. He described the advantages and limits of the different frames as well as details of the specials and discounts available. Special shout out to the store for offering a
military??discount.
Thanks, Steven!! I’ll recommend the store to family and friends related to the service you provided our group!”
“Let me start by saying at first to good to be true...Right? Wrong! Mattress by appointment allows anybody from all walks of life. Most places are in affordable especially in these times. Not Mattress by appointment. Mattress by appointment allowed me to give my son a bed he so needed for a major surgery. Ron is personable and breaks down what each high quality mattress allows. I highly recommend and thankyou Ron for making this experience smooth for our family in these tough times.”
“Kyle did a great job of directing us to what we were looking for and then backing off to give us plenty of time to look. We got great deals thanks to their special customer sale special going on this weekend.”
“Matt was absolutely amazing assisting us pick out the perfect bed! He took his time and educated us on the differences. Then he had us try different ones after asking us our sleep habits and what type of issues we were having that lead us to Lebeda. Matt is very knowledgeable and patient. We never felt pressured and we knew his goal was to find the best bed for us no other motive. Lebada really should promote Matt to a manager of his own store before someone else does! We are so happy with our Aurora Hybrid Plush and adjustable base!”
“Jim and Ian were very helpful. We went mattress shopping there today. Definitely worth checking out all of their products. Although we didn’t buy a mattress they have a wide variety of mattresses we were interested in and had competitive pricing and options that almost had me strap a king size mattress to the top of a small crossover. When we do have the space available we will be purchasing the mattress through them.”
“Patrick was informative and helpful without being pushy. Enjoyed the process and we definitely took our time with the purchase. Addendum to prior post it turns out Patrick lied about the no interest financing and never told us about a 2% fee related to the financing.”
“Ordered this Ashley modular couch online and had a great experience with CR Home Furnishings! They were in touch right away letting me know when it would be delivered to the store (I opted for in store pick up). Each section was packaged individually and the guys at the store helped me load the truck up. My husband was out of town and I was able to set up the couch by myself and surprised him with it set up when he got home. I wasn’t sure how I’d like the couch but it is honestly beautiful AND huge. I can’t wait for movie nights! The only thing a little odd about this particular couch is that the pillows and “backs” of the couch are not connected to the seats, but on the other hand it does make it really nice to be able to adjust the couch layout however you how you want it. I’m also considering ordering taller legs as the couch does sit very low to the ground even with the legs included (they are about 3 inches)”
“I went in looking for an oversized chaise lounger with my spouse. We were met with a big smile and a sweet Hershey’s “kiss” from Mark as he asked what he could help us with. We told him what we were looking for, and he immediate took us to exactly what we wanted. The purchases process was quick, painless and simple. The candy man gave us the sweetest deal.”
“Solid experience shopping with reasonable, expected prices on quality furniture. The person who helped us was awesome (had Frida Kahlo on her arm but I'm bad with names) and was very willing to help with whatever we needed help with. She let us be and shop but checked in on us periodically and gave us some info as we went. It wasn't overbearing - it was just right! (I've been in customer service for all of my adult life so I know it's a balance and she achieved it!) I have nothing but positive things to say right now. We have delivery and haul away scheduled for next week. Very excited!”
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“This was our first time shopping at Midwest Mattress. We were greeted the minute we walked in by Ray, she was very polite and professional. I really liked that she started at the lower priced mattresses first and gradually moved up. Ray did a great job of balancing us and another set of buyers that walked in after us. I feel their prices are slightly better than other stores. We are very happy with our experience at Midwest Mattress.”