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January 2024 by Nic Klendworth
Picked up a fun little extra I didn't have when I rolled in. Jiffy gave me a metal chunk stuck into my tire. For free!One of the employees had the decency to at least point it out as I left.Now I have a jolly little click on every rotation as I take it to a tire shop.EDIT: Rory, the manager of the shop, called me the next day when prompted by the bad review. He assured me that his shop was not at fault in any way. At the time of the call, this had me quite upset. Now after the emotions subside, I'm just stunned and confused over the mental gymnastics.
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January 2024 by Boom Chow
Expensive oil change
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January 2024 by Haley Slifka
I will not return. I have to remind myself that quick service isn’t good service. My check engine light came on after my oil change and it hadn’t been on prior. Zero cares given, they did their 5 min oil change, “vacuumed the carpets” (they couldn’t have, there’s no way to get a vacuum to the carpet), and last time they put a different vehicles sticker on for my next visit. Waste of 90 bucks and will likely cost me more to flush out whatever they put in and do it correctly.
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January 2024 by Tom C
Stopped in to rotate tires they were very accommodating thanks
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January 2024 by Gabrielle Huycke
Right off the bat they will try to sell you anything they can. I went for an oil change and only an oil change. They couldn’t get me to buy into the first round of sales so they used a fear tactic instead. Which I didn’t appreciate at all. The oil change wasn’t too expensive, they vacuumed my car and washed my windows so that was nice but I won’t be going back due to the sales they push down your throat.
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January 2024 by Brandino Smith
It's was great
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January 2024 by Steve Warren
Always quick and easy, never pushy or upselling.
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January 2024 by Brett Formanek
I hate that the pull the filters out I’ve had a broken clip from them doing this they are not gentle. When I asked them to just do the oil change leave the air filters alone they still pulled the filters out
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January 2024 by Debra Deal
Pulled in late Saturday afternoon my oil can light had been coming on even after adding oil. They looked at the car right away and told me many lights that were out also. Head light for one. I was not aware of others .They also changed the oil filter and told me about a issue that I should fix as soon as possible which is my pulley on my serpentine belt and maybe the belt it’s self. which was why it was making strange noise when I turned the wheel. The light on the dash went off also. They did a thorough job. At a good price. Thank you, Jiffy Debra
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December 2023 by Kimberly Tognetti
When they put the 2inches of washer fluid in they pulled off the hose connecting the fluid to the pump. Female up front has an attitude not good for retail.
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December 2023 by Sharre Simmons
I stopped by Jiffy Lube located at 1888 Blairsferry Rd. NE, Cedar Rapids, Iowa 52402 to request an oil change. Fabulous, efficient service with complete oil and filter change. The company also went the extra mile for the consumers and checked the air in the tires of my vehicle and also cleaned my windows! Thank you very much Jiffy Lube for your fast, efficient service! I will return. Thank you again.
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December 2023 by Tony Schmelzer
Rory was very unprofessional! Needs customer service training.
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December 2023 by Ruth Miller
Friendly, fast service. Checked fluids and air in tires as well.
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December 2023 by Teresa Morris
Always the best, people that work there are friendly and fast
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December 2023 by Jerry Christensen
Good service but i now have oil leaking on my driveway... Was none before!
