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January 2024 by Mary Hinkle
I love JCPenny store in Cedar Rapids Iowa. Everyone has been very helpful and friendly. I also get discounts when using my JCPenny credit card. My only complaint is that I have to drive 50 miles from my home to shop there. It is the closest to my hometown.
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January 2024 by Lee Gert
Love shopping here! No crowds and prices are actually great!
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January 2024 by Erin Clausen
Helpful service even on Christmas Eve!
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January 2024 by River Hoopoe
The musty uncirculated air combined with the putrid smell of chemicals made it hard to breath. The music was too loud and i had trouble hearing people. The music was also echoey and made my ears hurt. All of that combined gave me a migrain and overloaded my senses. When i got out i had a ten minute mental breakdown in my car.I would describe the overall experience as traumatic.This establishment is not safe for people with autism or those of whom who are easily overwhelmed.Otherwise the establishment is clean and well organised.
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December 2023 by John Ferguson
Very nice shopping experience. Store was clean and well stocked. Associate took the time to check stock for me.
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December 2023 by Teresa Dirth
The returned item was kind of a longer than expected time at registers.
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December 2023 by Carol McNamara
Only one sales person but she deserves extra pay. Very efficient.
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November 2023 by Jeremy Nelson
The last surviving piece of the good mall, best one too, lotta inventory
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November 2023 by angela schminkey
The worst experience I have ever endured while shopping. Waited in the jewelry department to buy a ring and no one would address me at all. Two old lady employees seen I was standing waiting and chose to ignore me. All i can say is I will never return to this store, ever. Very rude employees, both older ladies. You two just lost out on a 7,000 sale for choosing to not help me.
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September 2023 by Nicole Fortner
Awful customer service. I was sent the wrong item went into store (took 30 minutes for one exchange) to have them re order it and they sent the wrong item again. When I called customer service the best they could do was have me return to store that’s across town again or pay for the item that was originally a gift.
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September 2023 by Marjie Carson Zach
Sad very sparse offerings. I think closing the mall has had a negative effect on this. Who wants to park outside and move the car when you move from shop to shop? They still offer decent quality in the affordable price category.I prefer to shop local and support jobs for people in our community.
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June 2023 by hot wheels collective
The employees were super helpful, I was looking for some pants couldn't find them in my size but the staff helped me locate them .
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June 2023 by Chantal Bitota
I love this place they have a very good stuff
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May 2023 by Tammy Vislisel
Best place to save money.I work here too.Best place for nice quality clothing in the mens, women's & great children's department's.Love the home department we now have Lamps & most items that your home & kitchen will need.
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April 2023 by Jill Jandl
Store was very clean and very easy to shop. Staff is always friendly and helpful.