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December 2023 by Ariella Gutman
The whole experience was so great! Bryan Peterson really helped us out and made our time worth it. The photographer also did an amazing job and the photos uploaded super quickly!
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December 2023 by Ashley
We scheduled a session, arrived early, and still had to wait 15 minutes after our scheduled session time. We got in the studio and the photographer was clueless. She took one photo of each pose. When we went to review them, they were horrible. Off center, weird gaps between family members, awkward positioning, kids not all smiling. We asked to take a few more and were told we would have to reschedule. I am not getting my family all dressed up again on another day. Problem should have been fixed on the spot by the manager. Instead he brushed us off. Will never return.
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December 2023 by Ayla Tripses
Honestly wouldn’t recommend, A lot of the photographers seem like they hate their job and are rude. Seems like they’re always in a rush. And most of the photos never turn out good. For the price you pay here you can just spend it on a professional photographer who will make you feel like you’re not wasting their time and are happy to be taking photos for you! Plus they give you a lot more options for photo ideas than jc pennys ever would.
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November 2023 by Alex Brech
Thank you to Hannah and Brian for helping us get our order just right. We appreciated their flexibility with our ideas while taking the pictures. Having the ability to take multiple shots of the same pose would help with wiggly kids.
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August 2023 by elise kim
Our photographer Kari did not allow us to review the pictures by ourselves. We wanted to really look through them, but she kept her hand on the computer mouse and made it awkward for us to discuss. Oh, and she commented on one of my photos that my eyes were "squinty." I'm Asian.
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March 2023 by T C
Like every where else short staffed.
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March 2023 by Sarah “S”
Horrible experience
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March 2023 by Kat Grendler
We got family pictures done here and the ladies were absolutely fabulous. They were all very professional and very kind. The photographer was awesome with my kids and got them both to smile and act like they like each other for their pictures.
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November 2022 by Vicki C.
I needed some new cotton tops & boy did Penneys have them! All colors & sizes for $6, 7 or half price! Their quality of material is excellent. I have a couple tops that I bought many years ago & they are still going strong! No holes or stains, just great! And so smooth on the skin. I got 3 of them & some clearance items which were a fantastic price. So glad we still have Penneys in our town.
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March 2022 by Kelly T
We had an appointment scheduled to have photos taken. We were told to wait outside lobby for a spot to become open. After standing outside for FORTY-FIVE MINUTES of waiting, without ever even getting to sit in lobby, we left. We never got out pictures done because of the 45 minute wait for our 15 minute photo session. A major waste of time, especially since we drove a half hour to cedar rapids specifically for this photography appointment that JCPenny failed to keep.
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March 2022 by Melissa Zieglowsky
Our experience was AMAZING. The Photographer was so kind and patient with great ideas and suggestions for props!
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March 2022 by Robyn Pento
I loved our photos but the photographer was very dishonest about the deals and kept pushing for a big sale. I ended the discussion and left without purchasing what I wanted.
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December 2021 by Rachel W.
I hadn't been to a Penney's in several years, but needed clothing for a new job. Surprisingly, I left with quite a few things, and then some. Sales were in full swing on most items due to the holiday season, other items not on sale and totally overpriced. I did pick up several clothing items with obvious defects; snags in sweaters, etc. Maybe just obvious to me, but disappointing given the price points on the merchandise. I had to try everything on because COVID. I'm glad I did because I left with 3 different pairs of pants in 3 different sizes. I'm short, but not really petite, so I checked out their petites department. Very picked over, but I had better luck online searching for those items. In general I thought the store was very light on new inventory and normal-heavy in the off season merchandise in the clearance areas. My husband said most of the men's department consisted of Big & Tall sizes, so he had no luck at all. Recommend checking out Penney's. Has a Kohl's feel, but a little more upscale than that. Disappointed in the lack of new inventory, though. Customer service was pretty lackluster, too.
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March 2021 by Stephanie Wolff
This was the worst photo session I have ever experienced. The process was completely rushed and there was no one else even waiting. I don't understand why a few extra minutes wasn't spent fixing my hair or adjusting the tilt of my head. The price is definitely not worth what you get. All I needed was a few headshots for business. My husband could've done better with his phone. SUPER DISSAPPOINTED! Definitely do not recommend.
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March 2021 by Nandeesh V
I usually don’t write reviews. You guys don’t even deserve a star. They are not professional photographers. Photos taken on my phone are far better. They don’t deserve to be in business. I would not recommend jcpenney. There is no difference with your photography and the ones taken in walgreens(15$). Lack of ethics.
