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February 2023 by Matt Shelangoski
I was absolutely led to believe in multiple conversations that I would be getting an advance payment of atleast $500 through Jackson Hewitt. They only explained that a completely separate entity will be doing it and there is no guarantee. I just don't see how you can charge someone $54 to get the advance then not get them the advance...
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April 2022 by Gary Jacobsen
Set my appointment for 3:00. I went, I waited and I left. Waited for 45 minutes and no one was there. Done wasted my time.
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May 2021 by Rhonda Flowers
Just got our letters from the IRS! My refund was WRONG so getting $600 LESS and my husband's was WRONG also and now he OWES the IRS $578!!! What was it exactly that we paid Jackson Hewitt for?!? Never use your service ever again. We should get refunded the $224 we paid you to do our taxes!
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February 2021 by David Wahl
We've been a client for awhile. But am hard pressed to say. That after the 8 hundred and sum we were charged this time. We more than likely are going to be using a different tax service next year.
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March 2020 by Cheick Traore
Great customer service. I recommended everyone to go file they tax with Cyndi at store 52716 inside Walmart. She is great and was very helpful to me.
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March 2020 by Jon Robison
She was really helpful, even with me not having info from last year she did her best and was able to get me quickly set up. I wish I could rate higher
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March 2020 by dude
Thanks to Cyndi for good service and advice
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February 2020 by I Kleinmeyer
The lady, Cynthia did an awesome job, she's very good at what she does and can highly trust her, BUT, the cost to have it done is way, way to much, $450.00?
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February 2020 by Rod Sims
Great all around service, we had difficulty in the beginning due to an error on my W2 but it was resolved perfectly with the help of Jackson Hewitt
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February 2020 by Lucy Xu
Nice lady. Excellent job!
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February 2020 by Angie Ballew
Cyndi was efficient, kind, and knowledgeable in all areas of tax preparation and showed extreme patience while giving me very thorough explanations to every question I had. Because of her Jackson Hewitt will now be my go to tax preparation service!
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February 2020 by Juanita Brown
She was really nice and helpful. She is a angel
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February 2020 by shirley mcnear
Very professional and knew exactly what I needed and got the most money back.
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February 2020 by Cherrise Brown
Cyndi is amazing.she does a great job
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January 2020 by Trish Carey
We made an appointment for 2pm today to get our taxes done. We have our teenager babysitting our kids at home while we run to get our taxes done. However we show up and the lady doing taxes said it will be a while and starts seeing others in line. Ridiculous. Headed to another office to see if they can give us better service. I was informed that the lady at the Walmart Jackson Hewlett was suppose to see us before any walk-ins.
