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February 2024 by Jennie Vissering
The people working for this company are extremely nice, patient, and helpful. I would highly recommend them to anyone.
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February 2024 by Dennis Novak
Always top notch timely service. Very professional and dependable!
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April 2023 by Francis Fisher
Great, helpful people.
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December 2021 by Glenn Michael
I had an appointment scheduled and confirmed for an in home meeting. 20 minutes prior to my meeting time I received a text from Kevin Carlson who said he was needed to cancel the appointment and would call me later. I responded for him not to call me and said how as a potential customer, it was totally inappropriate to be sent a cancellation via text.I then called the corporate office and was told this is an independent agent and there were no other options to use their brand. At that point, I decided to call the Cedar Rapids dealer directly and speak to the owner. Guess who answered the phone? It was Kevin Carlson. I identified myself, and told him exactly how I felt to which he said "They were too busy with calls and requests from being off for 4 days of Thanksgiving that he didn't have time to call people." Even to let them know an existing appointment was being cancelled mind you. He did have time to text however.Needless to say, I have found another company and have actually had a conversation with them. I didn't have to fill out a form online to receive a system generated confirmation, and a last minute cancellation via text. I spoke with a person who seems to enjoy what they do, and for the safety and we'll being of my pets, as well as the cost associated with the product, that is what I want to experience as a customer.Glenn M
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December 2021 by Valerie Glasgow
Love this company! They show up when they say they will be here and they always go above and beyond!!! They are super knowledgeable, I can give them a horrible explanation of what's going on and they always get it fixed!!!
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November 2021 by Courtney Walters
What a positive difference this has made for our dogs and our family. Installation and training were great experiences. Very responsive to questions and adjustments.
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November 2021 by Beth Ann
Worst experience ever! Such a nightmare! My fence has had problems since installing we have asked to be refunded and it be removed with in the one year and continued to have issues after the one year and they keep pushing solutions and saying this will solve they work for a while then stop. My poor Shepherd is terrified and shakes now! He gets shocked inside his fence randomly!!! They keep trying to charge us to come out to fix something they haven’t fixed yet! Do not purchase this brand. My neighbor and parents have another brand and have no issues . Ours has been non stop and has affected my dog and how he acts!
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May 2021 by BJ Chandler
Recently got the boundary plus installed for our three golden retrievers and couldn’t be happier! We have a fairly large yard on the outside of a small town so potentially the dogs had plenty of room to roam but they liked to wander and being that we were still in a town, a lot of the time they had to be confined to leashes in the yard. We contemplated a invisible fence many times but never pulled the trigger because we thought we’d have to have a small square and wasn’t sure how it would work but we finally did it and it is great! They were able to use the whole yard and even through the driveway, which we weren’t sure would work. They were very thorough explaining how to train the dogs and scheduled 3 time to come out and work with them with us and after the dogs weren’t 100%, they offered to come again if needed. The communication was great and we’re on time every time.If your considering one, do it!! Worth every penny! We wish we would have done it so much sooner!
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April 2021 by Bj Chandler
Recently got the boundary plus installed for our three golden retrievers and couldn’t be happier! We have a fairly large yard on the outside of a small town so potentially the dogs had plenty of room to roam but they liked to wander and being that we were still in a town, a lot of the time they had to be confined to leashes in the yard. We contemplated a invisible fence many times but never pulled the trigger because we thought we’d have to have a small square and wasn’t sure
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January 2021 by Brent & Alison Kramer
From start to finish our experience was top notch! Outstanding product for an invisible fence for both our dogs. Our trainer is one of the best we have seen! You won't be disappointed! He cares, shows love, educates and takes his time to walk you through everything!
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December 2020 by Laura Murray
We enjoyed working with Trent and his team to create a safer space for our Jack Russell, Lily. His team came out and explained what they do and why and how we can best help Lily get used to the fence safely. Very professional, on time, and answered all my questions! Would definitely recommend to others!
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November 2020 by Michael Terukina
Trent and his team were amazing! Very thorough, professional and supportive through the consultation to the dog trainings. If you’re even thinking about getting an invisible fence for your dogs, I highly recommend Invisible Fence of Cedar Rapids. We couldn’t be happier with our experience and the finished product.
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October 2020 by Dustin Arnold
Excellent Knowledge of the product and canine behavior. Jacob and Rob have mastered customer service
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October 2020 by Sheila Griffith
I am very impressed with both the product and the services Invisible Fence provides. They were on time to all our appointments and took the time to answer all my questions. They were especially great with my dog. With their product and guidance, it only took my dog a week to learn his new barrier.
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October 2020 by Jen Clark
Jake was very helpful and knowledgeable about training my puppy to learn his boundaries. It was a pleasure to work with Jake and I highly recommend Invisible Fence of Cedar Rapids.
