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July 2023 by Perrin version 2.0
Rudest staff I have ever had the opportunity to talk with. Will definitely do my business elsewhere. A loan shark would have more compassion.
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June 2022 by Spring Hudson
I don't usually write reviews. But the customer service here is terrible. They do not ask the right questions they are very rude to you when you ask questions and when you talk to them in person you would think they would be a little bit different but they're not. I usually take my business elsewhere but I thought I'd take a moment and explain to you don't go here if you don't have to. The thing is is if you don't live or work in the area you can't get help even if your place of appointment is here. I've never met a ruder lady than the one that's working Tuesday afternoon in the one in cedar Rapids off Edgewood road
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February 2022 by Michelle Dawn Blessing
They are so helpful!
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October 2020 by Hannah Brown
I've (unfortunately) had to take payday loans out several times over the years and by far the best experience I've had has been with the girls at Hometown. They are so nice and non judgemental, they greet me by name, and it's always an easy visit there. I don't go anywhere else anymore
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October 2020 by Marcus C
been coming here for years, great customer service
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December 2019 by Erik Barrington
I bought a $50.00 (fifty dollars) money gram money order. Submitted it to my property company. They mailed it back with a note stating that they don't accept money orders. I called the Hometown Cash Advance regarding cashing it and explained the situation in detail. I repeated the details and was told "AS LONG AS YOU HAVEN'T SIGNED THE BACK we can cash it for you with a current/valid state Drivers License or ID" (which I have). However when I got there the woman I spoke to on the phone would not cash it. I am 100% certain it is because I am an African American or Black Man that suddenly caused the rules to change the minute I walked in the door.
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December 2019 by Todd Butterfield
The clerks are always pleasant courteous and efficient.I am always greeted with smile and thanked for my business. Its a real pleasure dealing with Hometown cash advance!!!
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December 2019 by Shaunae Regulus
had everything I needed they wanted me to go back to bank and get another bank statement for that day I was try to get the loan on you usely only need 30 days and on they website it say bank statement not a one day statement I could've with back to the bank I was just not going to waist time
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December 2019 by Alvin Davis
Very friendly and provide service with a smile