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August 2023 by Lexie King
Needs some streamlining. The product was great and everyone was friendly but everything just took so long. Each step felt like it took ten times longer than it should. Calling support and sitting on the call for 20 minutes just to check an order status. My pickup at 9am not being ready till 2pm. Literally holding the pickup item in my hand waiting at the counter for 15 minutes just to get a receipt.
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October 2022 by Justin Gates
Really disappointed. My wife and I drove an hour as we were recommended to go there. We were on the showroom for 20 minutes and no one helped us. We had a toilet and vanity picked then decided to leave as no one helped us.
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July 2021 by scott boehmer
Staff is very helpful and full of knowledge.
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May 2021 by Li Sja
Overnight parking
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January 2021 by Brian Milsaps
Very fast to offload
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October 2020 by Susan Poole
Called in trying to find a water heater part. The gentleman on the phone was a great detective in tracking it down even when the number on the part didn't match the parts listing of it and when the name for it my husband was given wasn't the right name. Not only that, they had it on hand so we could get back into hot water! ? It wasn't a convenient location for us being so far down on the southside, but they sell to the public and offer a wide array of plumbing parts. Grateful for a quick solution.
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July 2020 by Dean Eilers
Super service... great people!!!!
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May 2019 by Terry Gerlach
The plumbing store in CR
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January 2019 by Deshando Johnson
This is a wonderful place and very nice facility. Customer service is excellent
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November 2018 by James Barkdoll
Need friendy and expert service? This is the place. Wasn't sure what exactly what I needed. They did
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August 2018 by Karen Wilford
Great customer service
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July 2018 by Anthony Carter
Needed a special order part. Received next day and great price.
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January 2018 by Erin B
Everyone was extremely helpful and knew the product. The facility is very clean. The counter area is easy to navigate. It is amazing the amount of customers, home owners, plumbers and contractors the 2 Cedar Rapids locations service in one single day. Very impressive!
