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December 2023 by Mark Kargol
A 5k with nearly 2000 entrants requires quite a number of pages printed to enable the volunteers to know where to go and what to do, and to check registrations. We used this FedEx office for the 2023 Cedar Rapids Turkey Trot. They did a great job and were very easy to work with.
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October 2023 by Adam R Fisher
Excellent customer service! Brad was super helpful!
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May 2023 by Nicole Clem
I can’t say enough about the team members here! I always leave with a smile on my face, and I know I can always go to them if I have ANY shipping questions. They are absolutely amazing people!!!
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March 2023 by Alec Ihde
I cannot tell you how much money Dakota saved me by telling me how to ship with my business account....would have saved like a grand in the last year.Also Alex buy them lunch what are you doin
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November 2022 by Adam Lau
This FedEx location is great. Extremely professional service and prompt response times. I’ve never had a Negative experience here, and if anything ever went wrong, the staff was always quick to correct any mistakes.
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August 2022 by Melissa McFadden
Ladies were so kind in helping me send my package quickly for a family emergency. Really appreciate your help!
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March 2021 by Patricia Ames
Manager takes full measure to serve the customer: friendly, professional, and seeks the best price for the customer. Will be back.
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December 2020 by Losing Sight of Shore
I was just blessed. I’ve been soooo stressed and ripping and running around getting documents together, as I’m trying to make it back into China. I needed some documents shipped and ASAP! I got all the way to fedex only to realize they don’t take prepaid cards. I just use my cashapp card cause, I lost my debit and I refuse to order a new card, I have pics cause I like to online shop. Anyyyywho. They wouldn’t take my cashapp card or cash. Then they told me to get a return label you have to have an account. I had gotten there 30 minutes earlier but because of the confusion and frustration they were about to close in 5 minutes. And I about broke down in tears, and I explained I need this done today. They walked me through the process and didn’t charge me for any copying or scans they took. The lady, Shanna, told me that 2020 has been full of enough disappointments, and that she only wanted 2021 to be full of positivity and she was determined to be a light in someone’s 2020. And I hope she knows she was definitely a light in mine!
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September 2020 by CAROLINA GAIBOR
Awful service. Don't waste your time!
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February 2020 by Alexander LeFebvre
Friendly staff and good service!
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February 2020 by andrew n
I went in to ship my package and was having trouble of how I wanted to send the package and it got busy so I was trying to be kind and let the assistant manager Shanna help the people behind me. She went over to help another customer and said she would help him after she was done helping "bubba over there" ie me. Super unprofessional
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January 2020 by Zac Lowder
Very educated staff that is eager to accommodate your task
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December 2019 by Allie W.
I had to print a large number of pages, and the Assistant Manager, Shanna, called to tell me I may want to make changes based on how the docs turned out. I did, so Im so glad she called. She was amazing, and I will be returning to this location for all my printing.
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October 2019 by Gina S
Friendly staff and awesome service!
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September 2019 by Porchia Frazier Jr
Great customer service,friendly and very helpful
