-
August 2023 by Chris Cooper
I was in a pinch with an issue with my cooling system coming from out of town. DJ and his team got me in and fixed the issue quick at a reasonable price. I'd give them 10 stars, if I could.
-
August 2023 by Sheriff Sola
I had a problem my vehicle didn’t know what it was when to them they figure it out the staff is amazing. Price is reasonable and they walk me through all the prices and DJ is one of best mechanic in there my opinion.
-
May 2023 by Bob
I want to share the AMAZING car buying experience my wife and I had at European Motors in Cedar Rapids, IA. As we all know, buying a car is considered one of the most stressful experiences a person can have. They even say it can be more stressful than getting married or buying a new home. Well, then you haven’t purchased a car from Tommy at European Motors. Not only was he fantastic to work with, but took the time to answer all our questions and show us all the features of the car too. At that point, we let him know we wanted to think about it for a couple of days and would get back to him. He understood and said to call with any questions/concerns. Our mind was pretty much made up when we drove away, but what really locked it in for us was the fact he really did leave us alone. This was a first for us in all our years of buying cars. EVERY other dealership/salesperson we’ve dealt with has hounded us endlessly through text or cell trying to get our business. I think we all agree that’s a HUGE turn off, and a deal breaker for us too. Then it was time to sit down and start the very stressful negotiation process. I knew what I wanted to pay, and my guard was up, and I was ready to wrestle to get the deal we wanted. But Tommy ruined that for us too. He took all the fun out of it by giving us the price we wanted from the start. It was AMAZING!! We couldn’t have been more pleased with the way everything went from start to finish. Then as we were walking out, Pete and Suzy the owners stopped us to say thank you for the business, and asked how everything went? Of course, we told them thank you as well and for making this truly one of the most enjoyable and best car buying experiences we’ve had! When it’s time for us to look for a car again European Motors will definitely be our first stop, and it should be yours too!! Give Tommy a call and he will give you the same first class service he gave us. Thank you again Tommy and everyone at European Motors for making it a FANTASTIC experience!
-
February 2023 by Shannon Greene
I brought my Audi Q5 in for brake adjustment. The team was patient and kind as I tried to explain the problem, even though it wasn't happening when they test drove it. They discussed options with me, explained everything, and let me decide on next steps. My Audi is perfect now--braking is quiet and I am so happy. Thanks to DJ and the technician who worked on my vehicle!
-
January 2023 by Makenna Travis
Would recommend to anyone! Tommy is a great, patient salesmen. He made my first car buying experience great.
-
December 2022 by Drew Smith
Awesome experience.I live in the Waterloo area and needed a safety related repair. Wait list in Waterloo was 3-4wks.EML, was able to get me in right away and get me on the road in the estimated time. I'm very happy with their service and professionalism.Although it is a few miles out of my way, I will gladly go the extra mile, like I feel they did for me. Great price, great people. This will be my goto spot in the future.
-
November 2022 by Susie Gould
I took in my VW Beetle for trunk lock repair and they went out of their way to check for prices before ordering the parts. The mechanic came out and looked it over. The people and service area were all very kind and friendly. They just got a life long customer ?
-
October 2022 by James M. Davis
I spent some time with Tommy test driving cars and he was hands down the most informative, non-pushy, helpful "salesman" I've ever had the pleasure of working with. He is professional and approachable. It was very refreshing.
-
September 2022 by Chris Heacock
I would like to thank tech Erik for figuring out my car issue in a matter of hours that a shop in Marion couldn't figure out in 4 plus months. Great service and staff! I appreciate your professionalism that I wasn't getting from other place. Thanks again.
-
July 2022 by Patty Funk
We had our EOS hardtop convertible serviced here for the 1st time after other shops tried. The service team was awesome and listened to me as I explained what has happened and what had been done. Eric did a great job. I knew going into this repair that it was a difficult one. It works better than new. Thank you!
-
May 2022 by Krist S
I purchased a beautiful Porsche from them and they are 100% the real deal. They made the experience very easy and simple. When I had some minor trouble with the vehicle a few days later, they fixed it without a charge. I highly recommend them for car purchases and vehicle work.
-
May 2022 by Stephanie Sanders
First of all I can not say enough good things about European motors. I took my audi in knowing it needed many repairs. I was very pleased with the price and timely manner that they did everything. Their new system allowed me to receive a text with a link to the shop order with all the findings and suggested repairs, it makes it very easy to proceed to the next step in your car repairs. Thank you DJ and Erik for taking care of my car, you guys did a fantastic job! I seriously can't thank you enough.
-
May 2022 by Cherry
I service my vehicle recently and they did a great job. Dj and Micah have Great customer service and friendly. Christian was the tech I worked with, he showed me what needed to be done and explained everything. They do not force any extra things . Will definitely come back . Thank you
-
March 2022 by Grif Hasler
Had an amazing experience with Tommy. We knew exactly what we were looking for when we came up there. There was no pushing from Tommy to get us to purchase the vehicle, which is always what I'm looking for when purchasing anything. He made me not hate the car buying experience. Will be purchasing all subsequent vehicles from European Motors as long as they are around and as long as I am in the area.
-
March 2022 by brandon hunter
Came to European Motors to look at an Audi. Sales guy came out told him I wanted to see this car and others in the range I wanted to spend. I pointed to the car I came to see to which he replied that car isn't for sale. Didn't see anything else so he took my name and number and said would call me if they got something. Never called even though I got on the website a week later and seen they did. The car he said wasn't for sale was the car on the web site, why he didn't want to sell it idk. Gave four stars because the salesman was nice. Would I buy a car there now ? Probably not.
