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April 2024 by Bev Blasingame
5 stars for the delivery crew, Louis and Arthur. They just delivered a heavy dresser up a tricky flight of stairs. They were on time and went straight to business. I really appreciated their courtesy and professionalism. The delivery fees through Ethan Allen are excessive. However, if a big percentage of the money goes to the crew, I can feel better about paying it. Great job, Louis and Arthur!
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April 2024 by Ishita Chandel
Very beautiful store and high quality furniture. Tanya was super helpful with ordering and explaining details about the furniture. Turnaround time is also very quick, we received our furniture very quickly, it’s beautiful and excellent quality. Highly recommend this store and will definitely come back!
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October 2023 by Jessica Townsend
I went to Ethan Allen for help designing my new home and was not disappointed! Tanya was so friendly and helpful in her suggestions and designs. I love working with her and my new living room looks amazing. Will 100% be a repeat customer - I highly recommend Tanya for a designer and EA for quality! Thanks again!
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October 2023 by Anna Warrington
Excellent customer service and quality products. I worked with Tanya and she was very knowledgeable in our consultation. I really appreciated her design expertise and how she worked with me on my original idea. I will request to work with Tanya in my next purchase as well.
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October 2023 by Ben Stevens
I will not do business at Ethan Allen again. I purchased a Hughes leather chair in August( special order) and when I ordered it, I did so with nail head trim. Originally, the color I picked out, the designer (Tanya ) talked me out of, saying that another color would be a better option. So I agreed. We rang it up I paid, and everything was fine.It was delivered last night, and it came without the nailhead trim. Delivery tried to call the designer, who was off, and I was told by delivery that usually in these cases, they leave the product there and swap it out when the right product comes in. I agreed.However, when the designer called me this morning, I was told that because the nailhead trim was not on the invoice there was nothing they could do, except order me the nailheads and I could find an upholster to install it.It’s still an ok chair, and I’m fine never shopping there again. And I will certainly never recommend them to anyone. I will actually do the opposite of that.
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February 2023 by Brett Taylor
Meredith was great to work with throughout the process. She was very detailed, and we appreciated all of her help! Our headboard arrived on time and exceeded our expectations! We will be returning for our next project!
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July 2022 by Sandra Libenguth
Great service and excellent quality
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May 2022 by Dan Rhodes
Do not use this store. The lack of communication, inability to hold a delivery schedule, damaged product, and willfully ignoring requests to resolve have continued for months. Ghosting by customer service of the store and the national representatives is unprofessional. The quality and care one would expect from this long reputable brand has fallen. I would suggest rh.com or mgbwhome.com as better options for quality and customer service.
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April 2022 by Emily Heffernen
Meridith was great to work with. She drove 2.5hrs to our home to help us design and create our dream living/dinning space. She was patient and understanding of the time we needed to make final decisions. We love the way it all turned out!
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April 2022 by beth roof
I have been an EA customer for 30 years with numerous rooms and several homes. I always go back to EA because of the exceptional service and quality. The designers create beautiful, functional rooms and help me when I get struck on how to pull a room together. Quality, detailed pieces of furniture that last. Crafts men and women that have pride in their work. I'm proud to purchase made in America quality furniture. The delivery personnel is always friendly and caring of my home. Office staff at the distribution service center are that way as well. EA is an all around A+
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April 2022 by William Connor
Ask for Meridith Hochstetler when you visit.We ordered our furniture from her. She drove from Coralville to Decorah to visit with us which is a 2 1/2 hour drive one way. She helped us match some of their furniture with some non Ethan Allen Furniture. She did a great job.
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April 2022 by Amyz Blessings
Warning. Do not buy from this store. My mother ordered a sofa and it arrived frumpy, uncomfortable and also had a hole in it. Yes, a hole! This has been a nightmare to get resolved. This location is excellent at gaslighting the elderly. The sofa was picked up but my mother has not been refunded her money.
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March 2022 by Amyz B.
Warning! Do Not do business with this store. My mother ordered a sofa and it arrived frumpy, uncomfortable and had a hole in it. Who delivers furniture with holes? The one thing this location is excellent at is gaslighting. They say they will fix it and mention they will call back tomorrow and it's weeks until they reach out to her. She finally had the sofa picked up but Ethan Allen has not returned her money. Only buy here if you want to get robbed.
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November 2021 by Joy Short
We were very impressed with the service we got from Ethan Allen. Due to covid there have been shipping delays. We needed the bed in a hurry and Ethan Allen gave us the display/floor bed until we receive the bed we ordered.
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October 2021 by Kristie Yoder
We had a wonderful and easy experience with Meredith’s help. The selections, styles, and fabrics were beautiful and we were able to create the perfect space in our home for relaxing. We will definitely use Ethan Allen again!
