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September 2023 by Doresha Graves
Haley from the CR location came in today and dropped many jewels in my directions. I'm now at ease with all the information she gave. She answered questions and gave me ideas that will help me progress in different aspects. What an amazing person!!! Thank you Haley!!
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September 2023 by Kia Hoover
Who knew learning about credit was fun and fearless!! Thanks to the amazing Haley Stonebarger You delivered information that kept the students ,as well staff ,in tune and ready to learn more. Your presentation left us thinking about our finances and wanting to make a change. You rock !!! Thank you again from the LJIC @ CR Business Class!
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August 2023 by John Davis
Always helpful great friendly staff they have helped me through many of rough times
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July 2023 by Sierra Blackhawk
the live teller stole 50$ from me and when i went back around to ask her about it she messed it up AGAIN and it said i have 0 dollars in my account..
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July 2023 by Mark White
Note: If I could give this place a zero rating, I absolutely would!I went to Dupaco nearly 6 years ago at the recommendation of a dear friend. I deposited a sizeable amount of money to open my accounts, and subsequently obtained an unsecured personal loan which I paid back in less than six months. Following the end of my third new vehicle lease, I applied at Dupaco for a Mini Max loan on a much less expensive vehicle and was denied. I was denied even though I had a credit score at that time exceeding 780 and had never once had a late or missed payment on any vehicle lease/loan in my lifetime. Afterwards, I was quickly approved at the dealership for a highly competitive lease rate without any of the hassles experienced at Dupaco! Fast forward three years to 06/30/2023, I decided to give Dupaco another chance to fund a Mini Max vehicle loan! With no missed payments and good credit, I had my time wasted and took a hit to my credit score while again having my application denied. I have never been denied vehicle financing in my lifetime, except by Dupaco! I hope by sharing my experiences at Dupaco, I may prevent others from having an equally bad experience! It felt so good to close my accounts and take my business elsewhere! F.Y.I. - Upon closing my accounts and leaving, I was quickly approved at the dealership for my fifth vehicle lease with none of the difficulties of dealing with Dupaco!
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May 2023 by Jennifer Mordan
I have been banking with dupaco community credit Union for several months now. I changed banks after my previous bank got bought out. I had been with them for 20 years. My experience with the dupaco on 1st avenue has been very pleasant. The staff is very nice and welcoming. I have observed them treating other customers the same. The dupaco locations in Marion and on Edgewood are different in that they have minimals staffing. All of the banking is done by ATM or a teller via video conferencing. The first time I did this I was a little nervous, but actually it works out well. There is at least one staff available to assist you in using the video conferencing if you're not comfortable with it at first. Overall, I think this is a great institution and look forward to banking with them for many years.
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April 2023 by Dezi Rose (MourningMoon01)
I've never had a bad experience with any staff at Dupaco. They even sent my husband and myself a congratulations card after we were married. Treat those around you how you want to be treated. They're doing the BEST they can. Thank you Dupaco for your kindness and understanding each and every time we come in. I'm grateful for all of you.
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November 2022 by Eldon Neighbor
Mike Libby and Dupaca staff are incompetent and not trustworthy. My CD experience there was a nightmare.
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August 2022 by Tayler
Extremely slow.. why would you have both lanes open when your only really servicing the first lane and making everyone in the second lane wait forever.
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July 2022 by Michael H.
This is a very friendly, customer service oriented banking facility. If you are in the area, you should check them out.
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March 2022 by Steve Faribault
Employees are great
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February 2022 by Arik Hess
Decent banking experience but terrible phone systems and waiting periods.
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February 2022 by Tom Hopfensperger
Nice people to work with. Very friendly
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January 2022 by Bob T.
Dupaco Cedar Rapids SW branch. Worst credit union I have ever joined. ATM is always out of money. Very rude staff. I once complained because only one person was working the drive-thru (7 cars waiting) and three tellers were idle with no customers in the lobby. When I mentioned this a man walked out of his office and raised his voice at me saying there were 4 drive-thru lanes open. I reminded him that he only had one teller working those four lanes. He continued to be hostile and I left. When I closed my accounts I left some negative feedback and was hung up on.
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October 2021 by Tayler Langhoff
Extremely slow.. why would you have both lanes open when your only really servicing the first lane and making everyone in the second lane wait forever.
