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June 2024 by Adam Mayer
After my deer collision, I took my truck to Bob Mickey Collision Center since they had favorable reviews and it’s near my house. The service was completed earlier than anticipated, the work is of fine quality and they even thoroughly detailed the interior of my truck. They certainly didn’t have to detail the interior. I’m a person who likes to keep my interior clean and finding they had gone the extra mile by detailing the interior really made me feel like I chose the right place for my vehicle’s body work. I will bring my future business back to Bob Mickey.
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May 2024 by Mark King
I had a repair completed on my Camry from someone backing into it. It came out perfect. The paint was black with blue metal fleck in it and it matched exactly. The dent and other cosmetic work was also spot on. The car was clean inside and out when I picked it up. It was done a day early. They provide text updates on the status of the car and the people working there were pleasant to work with. All in all a very good experience and I would highly recommend them.
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April 2024 by Lisa Puetz
I had a minor accident and needed my 4 runner fixed. Staff at Bob Mickey exceeded my expectations. Not only was the damaged fixed promptly but they went above and beyond and cleaned all of my floor mats! I know this was no small task given I live on gravel, I don't think my car has been this clean and shiny since I drove it off the lot!! Would highly recommend!
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March 2024 by Kelly Frette
Fast, thorough, and friendly service provided by Tom Nurre at Bob Mickey Collision Center. Highly recommend!!
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March 2024 by Mako Mauri
Took my vehicle in for repair on an insurance claim and they did a great job! I appreciated the communication from Trevor and that they were fast in completing the work once they got the parts.
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March 2024 by Don White
I called Bob Mickey before talking to my insurance company. I thought I could pay out of pocket...less than my deductible. I learned quickly why not...
- blind spot tech calibration
- painting the right-rear finder that attaches to my bumper to match the rest of my car
My bicycle's pedal getting wedged under my plastic finder, pulling it out and cracking it cost over $2,500
All I had to do is tell my Ins co that I want Bob Mickey Collision to do the repair and EVERYTHING was a breeze.
- They got me connected with a car rental once I scheduled the repairs
- I showed up on Valentine's Day for some reason thinking that is when I scheduled the repairs (my calendar proved I was 10-days early).
The guy at the counter said, "while you are here now, I will check if we can get you in." Not only was he able to get me in for the repairs, he got my rental rescheduled too.
They have a web-based tracking system like Dominoes pizza. I always knew where my car was during repairs. I questioned the status, so called to confirm. The people there explain everything in plain language that makes sense. The progress tracker and text notifications are accurate and very helpful.
I simply dropped off my rental, up the street at Enterprise then they dropped me off to pick up my car.
The repaired fender is as though the car is brand new!
Thank you Bob Mickey Collision!
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February 2024 by Jennifer Wagner
Came in for the estimate and they were very polite. Came in for the repair and they acted inconvenienced. I waited for a shuttle to work only to wait 20 min when he finally admitted there was no shuttle. So he called the rental company to pick me up but failed to give them my name so the rental company came with a vehicle that was not even meant for me so had to take additional time to sort that out.
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January 2024 by K R
I had gone here for estimate for my car, the estimator fixed it for free at no extra charge. Was Able to get same day appt as well compared to others in the area.
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November 2023 by Steve Reece
Great people to work with
Very friendly and helpful
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September 2023 by Ann Fry
Always professional
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September 2023 by Aaron Palazzo
Good folks I took then car parts
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September 2023 by Brand Schu
Super helpful. Super knowledgeable. Thank you Bob Mickey!
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August 2023 by Tommie B
My ‘16 ford escape had to get the door replaced after getting backed into. They were great communicating with me when my car would be done and what it all needed.
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July 2023 by Joshua Gross
I recently visited Bob Mickey Auto Collision in Cedar Rapids, Iowa, to have an estimate done on the left front door of my GMC Envoy. From the moment I walked in, I was amazed by the outstanding service provided by the manager, Ryan. He went above and beyond to make me feel welcome and valued as a customer.What impressed me the most was how Ryan treated me as a person, not just another customer. Despite my appearance, which wasn't the best due to being on bed rest after a car accident, he showed genuine care and treated me with respect. Unlike other body shops I had visited, where I felt judged based on my appearance, Ryan and his team made me feel at home.The level of professionalism and attention to detail at Bob Mickey Auto Collision is exceptional. Not only did they provide an accurate and thorough estimate for the repairs needed, but they also took the time to explain the process and answer all my questions patiently. I felt comfortable and well-informed throughout the entire experience.I highly recommend Bob Mickey Auto Collision to anyone in need of automotive collision repairs. Matt's outstanding customer service, along with the welcoming atmosphere of the facility, made me feel valued and taken care of. If you're looking for a place that treats you like family, this is it.Thank you, Ryan, and the entire team at Bob Mickey Auto Collision, for going above and beyond to make me feel like an actual human being. Your professionalism, kindness, and exceptional service truly made a difference. I will definitely be recommending your shop to others in the future.
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July 2023 by Tia F
Bob Mickey did a great job fixing my car, looks amazing and they were very quick, professional and thorough. Special thanks to Tom, who went above and beyond to correct a small item that was missed from the original quote since there was a LONG time between that and when I got the quote to when I got the extensive work done. But everyone was amazing and very efficient, thank you!
