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September 2023 by William Myers III
Contact to the owner or operator would be nice. $20 down that the change machine took but didn't dispense any change.Based on the reviews and the lack of rarely seeing customers one would assume they don't care.Update. Still no response. Would the owner of this place like to sell it?
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June 2023 by Johnnie Behrens
Cheap but can't even get your car washed due to the quarter deposit was taped up!
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April 2023 by jeremy cobert
This car wash used to be one of the areas hidden gems. But I don't think it's even a car wash any longer. Half of the items no longer work. The left side has no pressure in the wash setting. Just skip it and go to a better place.
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March 2023 by Brian Myers
No way to contact them about issues want my refund for a wash I didn't use due to broken nozzle
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December 2022 by Mark M.
My review is specifically about company policy, not the people I have interacted with at the actual car wash. I have always found all of the people at our local washes extraordinarily nice and professional. However, I found out today that there is no way to use a gift card towards the monthly unlimited car wash charge. I received $100 gift card for Christmas and was planning to use it for the unlimited monthly plan. We have been loyal customers and even had two separate unlimited monthly plans as they do not provide any sort of family plan to give a savings to multi car families who bring all their cars to the wash. I was told today that the gift card could not be used toward the monthly plans which seems strange that I cannot apply the money any way I choose. Unfortunately we will be asking for a refund and take the money to a different car wash that does allow gift cards to be applied toward monthly payments. Again, I appreciate how nice the people who work at the car wash always are, I just don't appreciate this policy.
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December 2022 by douglas kraft
I thought getting extra time was making up for the low water pressure. I was wrong the low time audible warning wasn't working.. loaded another $1.75 to rinse off soap suds that remained. This location has slowly gone downhill, which makes no difference as I will find a better place to wash my car.
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November 2022 by Dan Brigl
Big Z's Car wash is by far the worst carwash that I have ever used in my life. My motorcycle got more filthy by washing in piles of mud and all kinds of debris spread through the washing stall. Save your vehicle and avoid this place?
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November 2022 by Nicole K
I tried to use one vaccum and it took my money used the 2nd one same thing!! Wasted 2.50 with no way to get my money back for this !! Ugh annoying!
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May 2022 by Will A.
After 8 years of being a customer and hundreds of car washes I was told today that my vehicle is no longer welcome at their wash and my membership was cancelled against my wishes. I have never had an issue there before but was told I'm not allowed to come back. This is not how you treat long standing customers and it is very frustrating to be singled out to be banned for no reason.
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March 2022 by Sarah B.
Paid to get my car detailed on the inside and out. The 3rd row wasn't even touched. They also took out the mats to wash them but never vacuumed under the mats. I do not recommend you waste your money with this company.
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March 2022 by Coleman Pursifull
This car wash stole my dollar at coin machine, then after digging through my truck to get quarters and the car wash console stole all my quarters. Pretty disappointed
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February 2022 by Valerie P.
This business takes no responsibility for damage it's equipment does to your vehicle. We just purchased a brand new $75,000 Tahoe, owned it two weeks and it has been scratched to hell. I have videos and pictures and they want to say they are "closing and declined" the incident. I've talked to Danielle, supposedly one of the managers in person and on the phone and she took pictures of the vehicle. Danielle also wanted to try and tell us that "oh the dealerships scratch them and we didn't notice", NO! We checked it over top to bottom as we had it ordered in. I'm now given a head quarters number to call and dispute with. I'm not some low life looking for a freebie, I just want my vehicle fixed. This is the shadiest business around, complete trash. I am now reporting them to the Better Business Bureau and will put a review on EVERY single internet platform the business is on. If I could give this rating a zero, I would!
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February 2022 by Todd R
Poor water pressure on wash/soap mode. Owner does not take care of this facility. Hit and miss if it works. Sometimes the hoses are a greasy mess and get grease all over you.
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February 2022 by Dena R.
Got the "best" interior and exterior service. Spots on the outside, can't tell any difference inside except a few wipe marks and the floor mats are wet. Will not be back.
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January 2022 by Prentice Malott
This place is terrible I’m not even sure how this place is still open Do Not use the vacuum cleaners they do not work this place is got me like that four times
