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June 2024 by Jody Pence
We came in contact with four different employees who needed to assist us at various times while in the store. They were all professional and very nice. We recently purchased a laptop. One of the keys became stuck after a few times of using it. The sales associates made this transaction easy and a pleasant experience while completing a return and exchange.
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June 2024 by William “ButcherBill”
Very short handed. A common problem in all areas of American business.
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June 2024 by Lisa Klostermann
Great place to go if you need electronics in a hurry!
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June 2024 by John Byse
Terrible customer service
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June 2024 by Jake “The Snake” G Bob
Technology
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June 2024 by Lynn Brown
The charging port has loosen. They claimed its damaged and unable to repair...it's not an expensive unit, repair would cost more then replacement. They refused both, claimed the case is damaged on corner ....see any damage? No one can see it but best buy. They said to reconnect Corp. I'm tempted to take them to small claims, ?
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June 2024 by Jan Krauel
The tech was helpful and thorough. We ended up buying from him.
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May 2024 by Timmothy Palmersheim
Our employee experience was awful. She didn't verify the shipping address we wanted before placing the order. Getting it corrected has literally been impossible. Once the sale is complete, it's nobody's problem. They couldn't change the address, cancel the order, anything... called customer service. Don't bother. This was really quite an awful experience.
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May 2024 by WILLIAM LOEFFERS
I've been walking around the computer section for 15 minutes. NOT a single associate around to help me. I'm going elsewhere to get a computer.
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May 2024 by Steven Kadera
Great service, good selection of electronics to purchase
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May 2024 by Laura Black
I was never asked to leave any reviews but I am leaving one as I am standing in the middle of the store for Lis. Lis made our search so much more simple. They were able to provide us with plenty of helpful information. We can tell just by the conversation that they know what they are talking about. Thank you Lis!!
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May 2024 by NoszerO Xray
Best buy is back! They have almost everything I look for on Amazon and they match their prices. They also have free 2 day delivery. I am impressed.
I was looking at appliances and they didn't harass me. There were plenty of employees helping people they just waited to be asked. I like that.
Best Buy has all the latest home Internet stuff. I just bought a Netgear modem and router. It was actually a better price than Amazon! And I got to hold it in my hand and pick the one I really wanted. Worth the drive.
I highly recommend going back and looking around a best buy. They have a lot of cool stuff to see. And good deals. Or go online and get 2 day shipping without paying 150 dollars a year for a membership. Food for thought.
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May 2024 by Astral Void
They're alright. Found what I needed. Their options for products seem to be diminishing over the years however. Service was standard, but they definitely don't have enough people working here.
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May 2024 by Jason K
Your one stop shop when you can't be bothered to wait for Amazon.
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May 2024 by Chris Eastin
Would be higher but your hours really suck
