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February 2024 by Maurice Davis
I love this location. The team here is always polite and helpful.
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January 2024 by Ryan Hackman
Answered all my questions
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December 2023 by David Twohey
Better prices, helpful staff, great experience.
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October 2023 by Mark Hamilton
Best experience I have ever had with an auto parts store. My car started to idle rough and the check engine light came on. Jay came out and ran a diagnostic for the check engine light. After running the codes, Jay was able to use past experience with my make and model to recommend the most common fix.Afterwards, Jay and Jordan came out to listen to my car idle and help better diagnose the issue. After hearing a loud airflow noise, they were able to pinpoint the issue to a melted hose coupler. Jordan was able to easily replace the coupler and the idling was fixed.The two of them went above and beyond and likely saved me hundreds of dollars from a repair shop with what was a simple fix. The two of them are outstanding employees and I recommend this store to all. They have earned a customer for life and I want to thank the two of them for putting me back on the road.
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October 2023 by Bill Ender
The Gentleman that helped us was so helpful. This was the kind of service I look forward to when I'm shopping. Thank You
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September 2023 by robert thornton
I like auto zone a lot.I get all my parts from them for all my autos.The only thing I do not like is the warrenty on thier batteries.My battery went bad about 4 days before warrenty ran out.Trade for new battery. Sticker said 1/23 . Had new battery for roughly 4 months. New battery went bad. Did not know that theold warrenty on old battery transfer. to new battery. So i only had a 4 day warrenty
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September 2023 by Matt Zhorne
5 years ago this place was great. I can now only give it 2 stars. They usually have the parts I need but the customer service is terrible. I went in to exchange a part, the manager was busy and told me "sorry, you are out of luck"
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September 2023 by Dani Gee
Thank you to Shelly and David. They were a god send. After having stroke level high blood pressure, not feeling good, and my car suddenly going out on the expressway with me having to walk with two young kids home I was able to jump start my car and get it running again. I made it to Auto Zone close to closing time, Shelly and David worked together and got my battery switched out and this was after having to figure out and locate my battery. I cannot thank them enough. Thank you from a very stressed out mom who also had the first day of school the next day. They took care of me and made sure to get me rolling again. I am so grateful!
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August 2023 by Alicia Strong
Roy is the man with a plan! Thank you so much for your great customer service!-Alicia Monee
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July 2023 by Megan Rife
Usually has what I’m looking for. Employees sometimes come off as slightly unknowledgeable about some things - not providing me with a lot of confidence in their advice, but they end up being correct so they are my parts store of choice.
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May 2023 by Ah-woo-lee
Roy, Jay and Becky were extremely helpful and I can’t thank them enough! Had an important interview the next day and my car had a bad alternator and battery as-well but Roy was adamant in finding a solution for me and Jay was very present and helped through out the process of the change of my battery. Becky cool, calm and collected really pulled through for me. I’m forever grateful to all 3 of them and autozone. First car issue and autozone pulled through. I’m so lucky!
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May 2023 by shelley scott
My daughter and I exchanged a part for her car tonight. Neither one of us knows anything about cars but Tyler was great. He looked at our pictures of the broken part still down in her engine and pictures of a part we found on line that we thought it could be. He got right on the computer to help us figure it all out. Not once did he make us feel like an inconvenience. He was so helpful. Thank you so much, Tyler!!
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May 2023 by Madison nelson
I purchased a battery the other day and was planning to change it on my own but was hesitant. Thankfully Auto zone will replace and take your old battery for free! I had the pleasure of working with Roy and he was outstanding! I told him that I wanted to watch and learn while he was changing it and he was more than happy to educate me throughout the process. Thanks again Roy!
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May 2023 by eddie ramos
What a best service here they where the best we came in and left less then 15 minutes. I was at 16 ave and very bad service there come to mt Vernon rd and you’ll feel so welcome and great after leaving
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April 2023 by Greg Johnson
Two people were outstanding at this store which I think should be noticed for their excellent service and knowledge when it comes to helping to get the right parts, diagnosis and "how to" and change my Ford Siesta into a Ford Fiesta. The last couple of issues both Kelly (mgr) and Roy have saved me expensive labor costs not to mention higher parts charges from a dealer etc. They were able to read the engine check codes from my car and sell the exact parts needed. Both were able to give me honest and clear replies to all my questions. Prior to this purchase they did the same quality service when I needed a coil for one of the plugs. Thanks to you for having great and outstanding employees to help get the job done. It is my favorite Autozone and will return again and again when I need parts and qualified help. Sincerely, Greg Johnson