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June 2024 by Tom Pickup
Went in to get a quart of oil and left after no one came to the counter to check me out.
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May 2024 by Katie Dostal
Roy and Dave were so helpful at Auto Zone! I went to get a new battery and they were so nice and educated me on the battery I was getting. Roy changed the battery for me as well! Highly recommend!
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March 2024 by tyree Fennelly
I’m very pleased with my experience. Roy is who helped very helpful got me in and out less then 5 min:)
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March 2024 by Beth Peters
I have a very old yet dependable Mercury van.
The side panels were coming unglued and bowing out considerably. I inquired at my dealership yet they refused to repair my door panels. So, I drove my Mercury Van to my local Cedar Rapids Auto Zone and spoke to ROY! Roy gave me excellent speedy, advice on the correct product, and informative advice explaining in detail how to clean, and apply and secure my exterior door panels. It took approximately 20 minutes and my door panels look awesome and secure! Not to mention I have the satisfaction of fixing it myself saving money!! But hanks Roy, you’re an awesome employee!
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February 2024 by Maurice Davis
I love this location. The team here is always polite and helpful.
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January 2024 by Ryan Hackman
Answered all my questions
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December 2023 by David Twohey
Better prices, helpful staff, great experience.
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October 2023 by Mark Hamilton
Best experience I have ever had with an auto parts store. My car started to idle rough and the check engine light came on. Jay came out and ran a diagnostic for the check engine light. After running the codes, Jay was able to use past experience with my make and model to recommend the most common fix.Afterwards, Jay and Jordan came out to listen to my car idle and help better diagnose the issue. After hearing a loud airflow noise, they were able to pinpoint the issue to a melted hose coupler. Jordan was able to easily replace the coupler and the idling was fixed.The two of them went above and beyond and likely saved me hundreds of dollars from a repair shop with what was a simple fix. The two of them are outstanding employees and I recommend this store to all. They have earned a customer for life and I want to thank the two of them for putting me back on the road.
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October 2023 by Bill Ender
The Gentleman that helped us was so helpful. This was the kind of service I look forward to when I'm shopping. Thank You
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September 2023 by robert thornton
I like auto zone a lot.I get all my parts from them for all my autos.The only thing I do not like is the warrenty on thier batteries.My battery went bad about 4 days before warrenty ran out.Trade for new battery. Sticker said 1/23 . Had new battery for roughly 4 months. New battery went bad. Did not know that theold warrenty on old battery transfer. to new battery. So i only had a 4 day warrenty
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September 2023 by Matt Zhorne
5 years ago this place was great. I can now only give it 2 stars. They usually have the parts I need but the customer service is terrible. I went in to exchange a part, the manager was busy and told me "sorry, you are out of luck"
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September 2023 by Dani Gee
Thank you to Shelly and David. They were a god send. After having stroke level high blood pressure, not feeling good, and my car suddenly going out on the expressway with me having to walk with two young kids home I was able to jump start my car and get it running again. I made it to Auto Zone close to closing time, Shelly and David worked together and got my battery switched out and this was after having to figure out and locate my battery. I cannot thank them enough. Thank you from a very stressed out mom who also had the first day of school the next day. They took care of me and made sure to get me rolling again. I am so grateful!
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August 2023 by Tomeko Weems
I pull up at your store and you have 2 employees smoking right in front of the door who wants to get out of the car and walk through a cloud of smoke so I left and went to a different autozone
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August 2023 by Alicia Strong
Roy is the man with a plan! Thank you so much for your great customer service!-Alicia Monee
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July 2023 by Megan Rife
Usually has what I’m looking for. Employees sometimes come off as slightly unknowledgeable about some things - not providing me with a lot of confidence in their advice, but they end up being correct so they are my parts store of choice.
