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February 2024 by Jasmine Williams
Sean was great! He has excellent customer service and wonderful problem solving skills. Give that man a raise! He deserves it!
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December 2023 by tami moore
So very patient kind knowledgeable !! Thank u huge help!
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November 2023 by Emma Graham-Taylor
Sean and his colleague were helpful and patient and got me set up and out the door a happy customer!
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October 2023 by Melinda Felske
Ryan is the bomb yo. Super quick super friendly service. Give this man a raise! ?
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September 2023 by Ma C.
This place couldn't care less about people. You better plan on sitting around for an hour before someone acknowledges you. Every interaction is treated like they are out to a lunch with a friend. Everything is a slow lazy process. I hate this place. But I have my number with them. I will probably switch carriers.
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September 2023 by Jim Barth
We stopped today to get our two Samsung S23 phones set up. Fortunately, Sean was available to help us. We couldn't of been more pleased with the help Sean gave us. He was knowledgeable, patient, and couldn't have been more helpful in answering our many questions. He got both new phones up and running in no time! AT&T is very fortunate to have customer support people like Sean.
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September 2023 by Nathan Rosonke
5/5 best experiences at a phone store it was quick and easy in and out in 20 mins with my new phones and accessories! And on a holiday so thank you again the guy who was at the store was the best
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August 2023 by Liam McBride
Ignacio resolved my issue and gave immediate assistance. Experience was phenomenal and would highly recommend
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August 2023 by Luis Lopez
Store Manger did phenomenal I think his name is Ryan thanks for getting me back up and runnin ?
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August 2023 by Chuck Barta
Sean did a great job. Very helpful!
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August 2023 by Jennifer Ostergreen
Sean & Ryan are 100% the reason I would consider staying with AT&T.They couldn’t have been more, helpful and kind. They made our store experience so much fun too.
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August 2023 by Scott Ommen
Every time I visit here, I get exceptional service. Everyone here is professional and looks out for the customer to give the best deals.
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July 2023 by gina johnson
Such super great service. Kind and helpful beyond words.
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July 2023 by aaron blackhawk
Absolutely the best customer service I’ve received from a store manager in a long time. Ryan deserves all 5stars!
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June 2023 by Marlon Gully
Worst customer service experience by far to un mindful Employees watch me knock at the door from 655 until 7pm. I waiting for these guys to come out the store to see what the issue was and seen a sign that says temporary new hours my whole thing is why would the online prompt allow me to create an appointment for 7 PM with these new hours until someone could’ve easily came to the door within those five minutes that I was knocking and gave me the heads up rather than moving around as if they don’t hear anyone knocking at a glass door repetitively by far the worst experience for a customer in this day and age count your days AT&T in Cedar Rapids
