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January 2024 by Kristi Allen
The store manager Ben is amazing along with many other employees such as John, Bri and Rob to name a few. Fast, easy, friendly service with a smile. Always willing to help out and go the extra mile. I bought new wiper blades and they even installed them. Thank you!
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January 2024 by Ava Glass
John helped me install my wiper blades tonight after I had some trouble. John didn’t make it seem like it was any trouble at all, which I appreciate. It sucks when I ask for help and people seem like they’re helping begrudgingly.
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December 2023 by Meri Wade
Amazing customer service! Thank you for your 5 star experience today. Battery purchase with installation, I'm very grateful
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November 2023 by Vicki Sullivan
Always nice and knowable peeps. They always have what I nd.
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October 2023 by l-p c
They do have most of the parts I needed
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August 2023 by tc27758
Ben, Regina, Ashley very friendly!!! Helpful! Will come back here for other auto needs!
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August 2023 by Joshua Gross
I am thoroughly impressed with the Advance Auto Parts on 16th Avenue. The store manager, Ben, is truly exceptional at what he does. His dedication shines through in every aspect of the store's operations. Not to mention, the team members such as Jason and Alex at the commercial desk contribute significantly to maintaining the store's professionalism and efficiency.While I may not have all the names at hand, it's clear that the entire staff is committed to providing top-tier service. Their dedication to professionalism, both as a vendor and in dealing with my individual needs, is truly commendable. Ben has been instrumental in acquainting me with the Advance Auto Parts strategy, ensuring smooth deliveries, and keeping my business on track. The team consistently delivers outstanding deals that contribute to my business's success.In addition, their responsiveness to warranty issues is unparalleled. Swift and proactive, they promptly address any concerns to ensure my customers remain satisfied and on the road hassle-free. Having dealt with other vendors, I can confidently say that the quality of service delivered by Ben, Jason, and Alex sets them apart. Their dedication and commitment shine through, making Advance Auto Parts my vendor of choice. Kudos to this team for their exceptional work
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August 2023 by Crystal H
did an awesome job hooking up battery tester. ran codes. let me use their flashlight
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May 2023 by Heath Rummelhart
Cameron helped a ton. Had my battery installed in no time at all and was very polite.
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March 2023 by John Lenz
A shop back in my hometown 3hrs away replaced my car's battery, went bad 8mo later, swung by this store to get a new one under warranty since they work with the manufacturer in question. Pretty complicated request given I didn't purchase the battery itself through this store. But Ben (this store's GM) worked with me for about 30min, called their corporate office (?), the whole nine, to get me a new battery free of charge. Even tested my alternator to make sure that wasn't the true culprit. I knew it would be a complicated visit but he worked with me that whole time without any complaints, definitely worthy of a good review.
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January 2023 by Terry McAtee
My visit was outstanding. The young salesman was very polite and helpful and even took time with me and even offered explanationsfor my needs! I needed something that had many options and was offered to sort through the selection to make my pick of what was available. Very awesome. because, I got the Right part the First time! Thank you again Advance Auto Parts! See ya next time!
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January 2023 by Robert Gould
Good prices in today's high cost of living
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October 2022 by David Fisher
Got the right part the first time and it wasn't a Duralast that don't last
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September 2022 by Stacey Hunt
Cashier told me to buy more expensive brake pads, cuz the cheap ones were garbage.
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August 2022 by ThePowerOf Google
By far one of the best auto parts stores in Cedar Rapids to visit they definitely look out for you
