-
December 2023 by Reuben Fox
Awesome customer service!
-
December 2023 by Jake Bello
Ordered an ego trimmer and blower combo. They clearly sent me a returned/opened/resealed one…. I sent them photos and they say FedEx must have tampered with it….. lol….. cannot admit they sent me a returned product. My two options are wait for return label and get a refund after they receive it back and access the product or wait for a label, send it back and wait for them to get more in stock… terrible first time experience do not buy pricey stuff off this website. Your $ will be tied up.
-
November 2023 by Tim Lamb
I have stopped in many times and have always found what I needed. Their excellent knowledge ensures my purchase is always correct. Thanks for being a great resource!
-
November 2023 by Joe Taylor
I’ve visited this store many times over the past several years. I keep coming back because they have both a diverse selection of tools and staff who are very capable in recommending and troubleshooting their inventory. I can think of only one issue with a tool I purchased (a trigger issue a few months after purchase), and the free service claim was simple and I was called as soon as the tool was delivered back to them. If you use Acme Tools, get to know the staff as they are great in helping you find the right gear.
-
November 2023 by Catch Machine
Placed an order for a product that they had listed as available and will be delivered in 3 days. Then when I got my receipt via email It states 2-3 weeks. When I called to verify they stated it was backordered and they didn’t know when they would get it. So I decided to cancel my order, this all happened within a 2 hour period. I wasn’t charged and they said it wouldn’t be. The next day, I was charged for the product!!! And now I’m getting it credit back to my card! Ridiculous why charge my card a day after I cancel the order and was told it wouldn’t be charged?? And now I’m also seeing two different $1 transactions from them and so credit back for that… I would absolutely never buy anything from this company again, and will make sure everyone I know is aware to stay away!
-
November 2023 by Bryan Ballard
Pretty large tool selection. Good quality tools. Store was pretty well organized and clean. Staff were friendly and helpful
-
October 2023 by Jan Kruse
This place has almost every tool and brand you will ever need.
-
October 2023 by Aj Murphy
Awesome service and good folks working here
-
September 2023 by Lawrence Hemphill III
Tried to cancel my order after someone stole my card, customer service did not care even a little.
-
July 2023 by Thomas Coulter
Employees are very knowledgeable about the products that they sell
-
July 2023 by Deborah Ann Schutzman
Just Is picking up some stuff we ordered
-
July 2023 by crazy2planker
Tried to place a special order which was time sensitive. Jeff said it would be 5 days to receive, well it's been a month and they still don't have it and they are making no effort to expedite it. No apologies, they just don't care. Also Mercedes is a sad excuse for a manager as she did absolutely nothing to rectify the situation after bringing the issue to her attention.Don't buy from them! Horrible customer service and complete liars!
-
July 2023 by Colin Winborn
In store shopping is great, wouldn’t recommend ordering tools to pick up at the store. Items tend to go on “back order” for weeks.
-
June 2023 by terry strait
A man's tool fantasies come true. Great products and knowledgeable staff.
-
June 2023 by Mark Dula
They didn't address the package correctly and refused to reach out to the shipper to correct the shipping address to match the invoice. Turned a 3 day ordeal into 3 weeks, I won't be ordering from here again.
