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March 2024 by Kimerly Shock Metcalf
Friendly and helpful staff
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February 2024 by Noah Kaumans
This is the second time I've used this UPS store (02/11) I arrived minutes before closing only to meet With a gentleman that was happy and more than willing to help me out at the very last minute of his work day. thank-you
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January 2024 by Brenda Whitney
The worker was extremely helpful and knowledgeable
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January 2024 by Scott Hayes
Very helpful and super fast with pleasant employees.
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December 2023 by Hayley Buford
I’ve had the best experience here! I go often ish.. they make everything super easy and are always happy to help me figure things out. EVERYONE HERE IS SOOOOO KIND and they even interact with my 6 year old, which I also love. The little coloring station is genius. And again.. EVERYONE IS SO SWEET! Lol I just love coming to this store when I have to.
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December 2023 by Kirk Grummitt
The gentleman came out to my car and carried my boxes in I was in and out of there within 5 minutes I was very satisfied.
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August 2023 by Christian Darnold
Don’t honestly think I have ever had worse customer service in my life. Went in to drop off a pre boxed Amazon return. Should have taken a minute and been free. But was told I needed to buy a box for the outside of the box it already had. Whatever so I got a box. The worker took the box packed it for me then charged me $4 for tape and $2.50 for a “service fee” without asking me if I wanted to have him do it at all. Bad time
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July 2023 by Bri McBride
Was very satisfied with the customer service. Answered all the questions I had (I called asking about box sizes they had at the store)
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February 2023 by Katie Pagel
Always quick and easy when it comes to returns. Everyone's always polite and helpful. Remember if you treat others with respect, you'll get it in return!
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January 2023 by Raychel R
I read a lot of reviews where people are just are just dragging the UPS store. I had a wonderful experience and I'm going to give them 5 stars. The sweet lady that was working the counter took 10 minutes to go over everything with the 2 ladies that were in front of me. It took me 3 seconds in-and-out but I got there after them lol. I thought they had wonderful customer service.
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September 2022 by Raychel Ronnei
I read a lot of reviews where people are just are just dragging the UPS store. I had a wonderful experience and I'm going to give them 5 stars. The sweet lady that was working the counter took 10 minutes to go over everything with the 2 ladies that were in front of me. It took me 3 seconds in-and-out but I got there after them lol. I thought they had wonderful customer service.
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July 2022 by Helena Dahlen
Called to ask a question about them putting the wrong label on the package that was sent out yesterday. He was very rude and disrespectful talking over me . He kept saying it wasnt their error and couldnt be my number was not in their computer . I then asked for his name and said he was customer service and he didnt have to give me his name . I would NOT recommend this place .. so disrespectful!!!
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June 2022 by R. Lewis Grover
Called to ask a question about a missed package delivery and was treated horribly over the phone. Worst customer service I have encountered with shipping companies.
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January 2022 by Amanda Cruz
Walked in the store Friday morning and no one was at the counter. I waited (not long) and a person came out. I started to say “I need to..” and they immediately started talking over me and said “do you need a receipt?” I was kind of surprised I wasn’t allowed to speak and said “well I guess not” then they walked to the back and threw (could audibly here the spit container from the Covid test hit something hard) the Covid test somewhere. Turns out I did need it as they never shipped the item and we are still without results.
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January 2022 by Amanda C.
Walked in the store Friday morning and no one was at the counter. I waited (not long) and a person came out. I started to say "I need to.." and they immediately started talking over me and said "do you need a receipt?" I was kind of surprised I wasn't allowed to speak and said "well I guess not" then they walked to the back and threw (could audibly here the spit container from the Covid test hit something hard) the Covid test somewhere. Turns out I did need it as they never shipped the item and we are still without results.
