Sporting Goods in Cedar Falls, IA

“The Scheels team members are the best. Marty J. at the men's shoe department helped me choose the best pair of shoes that fit and have unusual comfortability. With her wonderful guidance, I was able to purchase Oasics Gel-Kayano 30. Also, Jaxyn O. and Lyndfey G. were both super helpful with the shoe exchange process because I had to return the one that was making my feet feel uncomfortable. Overall, all three individuals provided superlative customer service. I give them all 100 stars for being patient and helpful. Scheels Cedar Falls, IA.”

“After some daunting health diagnoses (ovarian cancer, diabetes, obesity, COPD) I found myself in need of reclaiming my health and physical fitness levels. Determined, I've set out on a daily walking routine only to be set back by some potentially dangerous foot issues (diabetic ulcerations due to poorly fitting shoes) ... Realizing I was not going to find what I needed in my immediate (rural) area, I set out to find specialty shoe stores. I was happy to learn of The Runner's Loft here on Yelp, and the reviews were extremely helpful. (***wishing more people would take the time to write reviews for this business...they deserve it***) As it had been a while since the last review was submitted, I phoned before hitting the road (this was going to be about 200 miles, round trip, for me) and was assisted by the owner, Scott. I expressed to him my needs and health concerns, and he assured me that he and his staff would be more than happy to assist, including being able to complete a walking assessment on a treadmill, which is filmed and reviewed by staff so they can look for potential issues with how you perform (walking/running) in your current footwear. Upon arrival, I was greeted by Stephanie who was attentive to my needs, empathetic to my health concerns, and set right to work getting me on the treadmill for my assessment. Once video footage of my treadmill walk was completed, Stephanie reviewed the footage with another staff member, Jack, and they also inspected the soles of the shoes I had been using for my daily walks, noticing that I do, indeed, rotate my feet in, which had worn down the inside of the heel of the sole. It was also determined that I needed more toe box space to alleviate the pressure on my toes that had contributed to the ulcer, necessitating my changing from a woman's shoe to a man's shoe, as they tend to have more space in the toe box. Stephanie and Jack had me perform a few more walking exercises for them; barefoot, and with some init selections of shoes. Observations we're made, and more shoes retrieved from the basement to try.... and, after several test runs, the perfect pair was decided upon! Not once did Stephanie or Jack balk at the prospect of getting yet another pair from the basement storehouse... not once did they become discouraged as I found fault with one shoe fit after another. Not once did I feel any judgement. They were both kind, empathetic to my needs, and professional. Also, I never felt pressured to buy this expensive shoe over that expensive shoe, etc. No pressure sales; I like that! I ended up with a well-fitting shoe, mid-price range, a store discount applied (without asking) and free shipping to my home address once my order arrives in store. ***that's my only negative...I loved the shoes SO much, I wanted to wear them out of the store! But, they were a special order to be placed just for me, so I get it All in all, a wonderful experience. I will be a repeat customer, and will be bringing my husband in for his walking analysis and a new pair of shoes soon! Keep up the great work, team!”

“I visited this store with my wife, she was looking for a new pair of tennis shoes. The staff was very friendly and greeted us as we walked in and asked if we needed help looking for anything in particular. This store has a large variety of foot wear as well as some socks. I do wish they had more footware for "country" folk. My wife did mention they did not carry larger sizes of footwear in women's. Will definitely visit again.”