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March 2024 by Kurt Brungardt
Mel and the crew at Cedar Falls, Ia is the best !! We have always had great luck with the service and rental side of this location. Straight forward and get you moving as soon as possible. Whether it is fixing your truck, or getting you a new one to get back on the road while fixing yours. Hands down the best shop in the Midwest !!!
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December 2023 by La Calle Food
Year after year we receive the best Customer Service experience at Ryder Cedar Falls. Vehicles are always in great shape, clean and ready to go. THANK YOU to Mel for her exceptional customer service, and to the rest of the team that make sure we have the best experience every time. Super helpful, friendly and exceeding our needs.
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December 2023 by Stanley Jones
They are very friendly. They make you feel important and they always meet your needs. Great service
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August 2023 by Jacob Clark
Great rental experience, friendly helpful, and got me in and out and in the rental I needed
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June 2022 by Jeffrey Jarvis
First visit here for fuel and service by Johnathan was prompt and courteous to the trucks needs.I'll be back.
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April 2022 by Dan MEYER
This shop took great care of me. It had been awhile since I was there.i wasn’t used to the kiosk check in ,but the service staff walked me through the process without any hesitation.I was a drive up with A trailer tire needing replaced. One hour and 15 minutes after I pulled on the lot I was on the road again thanks to Logan and the whole team.keep up the great service thanks again
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April 2022 by Larry Norris
I must say that this has been the best Ryder hands down. I like to say Thank You to Sylvester, Jeff G, & Rodney for there help today. Rodney Fix my truck when I have been to several other Ryders that could not fix. I was having the same problem with my truck going to the shop for the same situation old DEF system which I think should be deleted from all trucks. Rodney had great communication with me about my truck and the other guys that assisted him in my visit today was absolutely professional and taking care of my needs. I just want to say thank you because IF THE WHEELS AREN’T SPINNING MOMMA IS GRINNING!
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December 2021 by John Clifford
Clean, great running equipment, friendly staff and a professional experience all around.
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November 2021 by Craig Backroads Rock 2020
After experiencing issues 35 miles on the interstate with a vehicle that was rented from another branch,they stayed open coached me in to the cedar falls branch talking to me and monitoring me to make me feel at ease to a situation that could have been hectic stressful and dangerous. The staff had a vehicle waiting for me and made the transition seamless. Real pros at the cedar falls branch. Sincerely Craig Tideback
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October 2021 by JnJ 224
I've tried contacting these guys for months on a quote. Every time I call (once a week) they tell me "I'm so sorry, we will have someone reach out today) and every time it never happens. When I ask about trucks, I have to go through the whole process again and again for them to not call me, again. Must not need the business. If they ever get in touch with me and figure this out I will change my review, otherwise from my personal experience, I would recommend going somewhere else and not wasting your time, because that seems to be all ryder Likes to do.
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October 2021 by MB
Denise and Brittany were amazing. Very helpful and caring.
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September 2021 by Jeff Frost
Dropping another brand new truck...
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August 2021 by Darrell n Sadie Rogers
I work here so quit asking me how it is!
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July 2021 by william mahoney
4 days and 30+ hrs sitting in the sun with my dog and finally having to pressure management to get them to finally get it in the shop 4 hrs after my appointment time set 2 weeks prior... they did nothing to fix an issue. They barely took care of the scheduled oil change and service... and only after I jumped their case.... this location needs to really work on getting it together and actually doing their work and less on corporate synergy meetings in the middle of the shop floor...and being a full service gas ⛽station.. I am baffled as to how and why the Cedar Falls Ryder location has a rating more than a 1.5
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January 2021 by Bryce Kinkades
Friendly staff very helpful
