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January 2024 by Mark Byers
Delivery was on time, both employees were fast efficient and very professional. They made sure I was comfortable with the product before leaving. The sales staff was very friendly and knowledgeable. They didn’t try to over sell me, just made sure I was getting what I needed. I would highly recommend making your next bed purchase with Midwest Mattress, not only good product and great staff but, also a locally owned and operated business.
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December 2023 by Marsy Becker
We are very pleased with the service we received, Brady kept in touch with me about up coming sales and when we went in took his time to patiently show us our options. Brady was knowledgeable but not pushy!! We will be dealing with Mid West Mattress for all of our future needs. Thank you Brady. 5 stars to Douglas and Hunter for a quick and efficient delivery. They took the time to answer all my questions and did a great job with set up!! Great job
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December 2023 by Ken kistner
I would like to thank Midwest Mattress for a wonderful experience & expertise in helping me choose a very comfortable mattress for my sleepless nights. Not only was the staff very friendly, they also helped me stay within my budget... Thank you for that.Now I also would like to shout out to the installers that came to my home ? the two gentlemen that began the process of installing my wonderful new bed. They were extremely friendly and cared about my comfort and took the time to make sure that I was comfortable and understood the process of working the remote control.. they made sure that any material that was left from the packaging was probably removed from my home ? and left it spotless.. thank you gentlemen. So in conclusion, if anyone is looking for a good experience in buying a mattress I would highly recommend Midwest Mattress company for your next sleepless night they truly understand the customer needsSincerely, Ken K cedar rapids Iowa
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December 2023 by Don Schminkey
Terrible Mattress, had to replace within 3 years. Warranty also terrible, forced to down grade, because original was priced King for Queen price. They would not honor same deal on replacement. Even when sale was going on. Do not buy from Midwest. Delivery guys were Awesome. Everything else terrible terrible terrible. Beware of this place.
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December 2023 by Shana Lair
My mother and I bought a mattress at Midwest Mattress in Cedar Falls because the mattress felt super comfy for less than we could find something comparable anywhere else we looked in store and online. We worked with Brady, who was knowledgeable, patiently answered a plythera of questions, and was a no-pressure salesman. We don't have the mattress home yet, so I can't give informed input on that. If the mattress is as good as we think it'll be, we will definitely go back the next time we mattress shop!
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December 2023 by Wayne Bowie
Great experience mattress shopping. I worked with Brady and he helped us find the perfect mattress fairly quickly. What they provide for warranty and service is above what you'll find from competing big name stores in the area. I would highly recommend shopping here
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December 2023 by Kari Krull
It was the best experience for buying a mattress. He answered all my questions and made it easy for me to make decision. He was very knowledgeable. I am very grateful for his honesty also. I didn’t feel pressured and he mad it so I was relaxed. Thank you!
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November 2023 by tracey garvis-graves
Doug and Levi are awesome. This might be the best furniture delivery I have ever had. Everything worked seamlessly and Doug and Levi brought my new mattress upstairs and into my unit quickly. They put a mattress from a different bedroom into the other bedroom and then put the new mattress where the old one had been. I appreciated that because it would’ve been difficult for me to do it by myself. Plus they love cats which automatically makes them good people in my book. I would not hesitate to recommend these drivers. They clearly care about their work.TGG
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November 2023 by Rachel Laslo
Great experience, as always. I believe the salesman was named Brady - he was professional, enthusiastically helpful (without making it weird), and knowledgeable. And I happened to get in on the first day of the Black Friday sale, so I got a great deal on a queen bed!
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October 2023 by Harley Fonken
The delivery guys were fantastic and set everything quickly they were also very friendly and professional I would highly recommend them !
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September 2023 by Tonia
Great service! Couldn't have asked for a better salesperson! He made us feel comfortable with all of our decisions and provided some great comedic relief!
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September 2023 by Jason Kuhens
Service and knowledge of the products was amazing every time I’ve been to the store. Highly recommended using them next time you need a new mattress.
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September 2023 by Colby Krieps
Mark was extremely helpful and very knowledgeable in helping us select the best bed for us. I couldn't have asked for a better sleep expert.
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July 2023 by Tricia Lentzkow
We love our new mattress, the bed frame we were sold on, on the other hand, not so much. Not sure of the salesman because he never did introduce himself. He was helpful with picking out a mattress. He assured us the platform frame wouldn’t be too high, in fact it would be lower than a box spring and generic frame. Also assured us the bed would not budge on the bed. Unfortunately this frame is way too high for us to use and the bed did indeed move really easily, especially when making the bed. We had to invest in a low-profile platform frame and are now stuck with the frame we were sold. Yes, we are happy with the bed itself. No, we are dissatisfied with the expensive frame we were sold.
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June 2023 by Grace Walters
I have been searching for the perfect mattress and about 6 months and finally found the one at Midwest Mattress! The staff was always so friendly and extremely knowledgeable. Great customer service- they event helped load the mattress into my truck when it arrived! I definitely recommend.