8AM - 8PM
6322 University Ave Suite N, Cedar Falls“Jordyn was wonderful to work with, she took pride in her work and gave us several options to choose from. I had a ton of request and she was very knowledgeable and all around great to work with. Thanks so much Jordyn, you are a wonderful asset to Ashley furniture!”
“I worked work Brittany to find a new living room set, and she was wonderful. She took the time to show us the pieces that met our needs and didn't try to over sell us. Would highly recommend for anyone in the market for new furniture.”
“The guys are very professional and took the time to go thru all the controls on the remote for the adjustable bed.Very GREAT GUYS to have on your team so personable and really make you smile when you are around them. Couldn't have asked for any better customer service! They are AWESOME & know their products!!”
“Very helpful staff. Affordable custom order box spring arrived quickly. We will be back for future bedding needs. Good quality construction. Very nice showroom. Highly recommended.”
11AM - 5PM
217 Main St, Cedar Falls“I love returning items at Target it's easy and hassle free. The employees are always willing to help. My family loves to shop there to. Great place to get gifts.”
“Target went above and beyond for us. I have memory issues and my wife and I shopped for some essentials and such, but we bought a new set of pots and pans that were on sale. Big box so we put on the bottom of the cart (below the basket). We check out and everything was scanned and paid for when my wife told me to go to the car and unload while she got Starbucks.
I did as I was told (I'm a good boy) and put everything in the basket in the back of my car and put the cart in the corral. I drove up to the door to pick up my wife and we went home.
Unloading I realized what I'd done. I left the pots and pans set under the cart! I raced back to see if it was still sitting in the cart and it was gone. I went inside, shaking, because of what I'd done and asked if anyone returned it. Of course, scruples are lost on many people so there was no box brought in. I had to explain what I'd done and asked if anything could be done.
The team lead said it was fine and things like this happen and to not let it worry me as she saw I was anxiety ridden and apologized a dozen times. She mentioned that loss prevention wasn't in until 5:30 but would keep my receipt with the time stamp and would have LP call me after they review the cameras.
I got a call that evening from a gentleman who said he saw everything as I described and soon after I pulled out, watched a thief walk over and take it away. He said to come in today and they would make it right one way or another.
Today, I went in to guest services, told who I was, and they brought out a new box of the pans we purchased the day before! I can't say enough about how Target employees did what they could to help me and went above my expectations.”
“I have now purchased 3 mattresses from them and I couldn’t be happier! Great customer service and easy to communicate with. Always will to go above and beyond for you.”