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June 2024 by Miranda Miller
Staff is always helpful and friendly
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April 2024 by Dillon Greer
I went into this location at 1:30 in the afternoon on a Thursday and there were three ladies working. All three of them stood all the way back at the registers during my entire visit, too busy in conversation to greet me, let alone help me. I gave up on wallflowers a few years ago and wanted to buy all new starters and refills to fragrance my entire home. I also had coupons with me and it took me a while to find an item that could be used for the terms of one of them. I should not have to seek help in a store of this size with three sales associates working. When I was ready and standing at the checkout, it was very uncomfortable because I felt like I was interrupting their socializing. the person checking me out, continued socializing with her coworkers while ringing up my items and didn’t even talk to me or asked me if I found everything that I was looking for. What’s worse is that I used to work for this company, and at this very location for a handful of years, so I know what goes into the job and how important it is not only for customer satisfaction, but shrink, to have someone at the front of the store greeting people. I am extremely confident that I could’ve grabbed a candle or two on my way out, and none of them would have even noticed. I will be coming back to this store again, and hopefully these girls can figure out how to better serve the company they represent and the clients coming in to spend their money.
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December 2023 by Joel Bennett
Great place to do my Christmas shopping. Sara was very helpful and took good care of me!
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August 2023 by Amy Kass-Heichel
Had to come to smell all the Fall and Halloween scents!! Walked out with some Halloween scents and a free item for my birthday!
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May 2023 by Jassiel Ramirez
Love there customer service
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May 2023 by Brandy Swolley
Great place for all your candles, bath and boy soaps and lotions and smell goods fragrance for the house and car ??
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December 2022 by Michelle Smith
This manager has NO CUSTOMER SERVICE EXPERIENCE!!! LOVE B&B, but will NEVER visit this sore again! Go to Crossroads!
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December 2022 by Dawn Holmes
I love being to able to shop in person!!!! Love being able to smell and try the products. Great products!!!!!
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December 2022 by Sandy Koch
Exactly what one would expect from a Bath and Body Works. Good sales on the day I was there. Well stocked. Friendly employees.
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November 2022 by Tasha Finch
Staff was very helpful. Great deals on products as well.
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November 2022 by Al Schlatter
Had what I wanted and used coupons.
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September 2022 by Tiffany Schrage
New return policy is insane. Even with gift receipt can’t exchange a candle I received for the price that was paid. And then the associate couldn’t believe I didn’t already know it bc it’s all over TikTok. Not everyone is on TikTok and I’ve venture to say the majority of BBW target market isn’t.
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August 2022 by Gwen Schipper
Always find something good
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July 2022 by Wyatt Osborn
Smells real good
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July 2022 by Derek Tobey old (Old number)
Never been to a Bath & Body Works so don't know why it says I have been