8AM - 5PM
4919 University Ave, Cedar Falls“Frank is so helpful and very knowledgeable. I've asked him on a few different occasions if he could email me our insurance policy's and within minutes he has sent them to me. Exceptional customer service and always letting us know how we can save money. Highly recommend to anyone!”
8:30AM - 7PM
3207 Cedar Heights Dr, Cedar Falls“Fantastically great experience with Scott Parsons and my renter's apartment insurance. Signing up for the quote was easy-as pie when I initially signed up a couple of years ago. Every year, they sent me an e-mail and a couple snail mail letters to let me know that it was going to be time to renew soon. I had a monthly or annual option. Rates were cheap (way cheaper than where I live now!), and it was effortless and easy. A bit more reminder/snail mail letters that I really needed, but it wasn't overwhelming or spammy. (I'm looking at you, AAA) Now that I was moving, I needed to transfer my renter's insurance. I called their office and had a solution within a couple of minutes - and their office e-mailed me to check back in later on to ensure that the transfer went well. Zero complaints about Scott Parson's insurance. Was a good experience when I had it - and luckily I never needed to make a claim.”
“TLDR: Ask for Kyle, he’s the man: great follow up, laid out everything plainly, and clearly loves what he does.
I got transferred to get some motorcycle insurance, told Kyle to follow up when I was closer to needing it, and he did right on time. No one else heckled me, he was never pushy for an answer, and as far as insurance is considered, this was the best price too. No guilt, no hassle, no problem.”