Casey's in Carter Lake is known for its excellent pizza delivery and pickup, featuring made-from-scratch dough, real mozzarella cheese, and the freshest toppings. Customers can also find appetizers, sweet treats, drinks, and a variety of household essentials and groceries, along with quality fuels at the gas pumps. The pizza receives consistent praise, described as pretty good, very tasty, hot, and fresh out of the oven. The service is frequently highlighted as quick, friendly, and excellent, with staff noted for being nice and taking care of customer whims. Many reviews mention positive changes and improved professionalism in management, contributing to a better overall experience. The store ambiance is typically not too crowded. While some feedback on the rewards program wishes points added up sooner, the general sentiment is that it offers fair value. Customers recommend the place highly for its great food and customer service, often noting the convenience of last-minute orders and the helpfulness of the staff.