“I had a great customer experience, the staff was attentive, meaning they treated me like I was the only customer. Courteous, very knowledgeable, and kind. They greeted me with a smile which changed my day. Thank you, COBALT Credit Union.”
“OMFC's current promotion re: HELOC/2nd Mortgages is quite timely and a great offer! Thanks, OFCU, for always putting your members and potential members first!”
“10th street down town Sandra Rodriguez, and Alexa were so helpful I’ve never been explained all the credit details so well and clear in a way I understood they both deserve raises because no one else at any other branches have ever offered to explain things that are super helpful to people. Also maybe other bankers can get trained to inform other cobalt members can benefit from.”
“The clerks at this location are very professional and yet friendly. They go above and beyond the scope of their duties. As far as the office goes, it is clean and offers restrooms for its customers.”
“The best move I could've ever made for my business. I have been nothing short of amazed at the constant excellent service the folks at First Savings Bank give us. They now handle our personal accounts as well and I couldn't be happier with the continued amazing service! Looking for a bank that actually cares about their clients? Look no further than First Savings Bank.”
“I stopped at this bank when visiting Omaha. I was desperate to cash a check for gas money to return home. I had left my ATM card in a machine and lost it. They offered no help because I didn't bank there. The customer service call center told me that these decisions were up to the branch manager. The teller wouldn't allow me to speak to the branch manager at all. I had ID and my mother has banked her her whole life. She's 94 years old. None of that mattered. I had to find a check cashing agency that charged me 10% of the check amount. I wouldn't recommend this bank anymore. No empathy for a traveler in need.”
“What a tremendous bank!! The ladies treat you like family and go out of their way to be there for all their customers. It is like coming home after being away/like out of town and everyone one is so glad to see you. I'm one happy fan of Frontier Savings Bank. ❤️???”
“This branch is awesome. Brian the branch manager is always friendly and helpful for both personal and business needs. We have loved banking with Cobalt, but this branch in particular is fantastic!”
9AM - 5PM
2930 S 24th St, Omaha“This bank has done so much for me in many ways. I do not care which branch or who I speak to thru customer service, even when I am wrong this bank stands by me”
“Just want to say thank you so much Cindy at the Lake Manawa branch. When none of the other branches could help me get home when my card was shut off due to fraud. Cindy was able to get me access to my funds so i could get home.Life saver and for this I will continue banking and dealing only with this branch. Thank you thank you. 5 stars.”
“Janne and the rest of the team are OPFCE have always been some of the best people I know. That's why I've been Banking there for the past 40 years.I really can't imagine Banking anywhere else. Thank you !”
9AM - 4PM
5370 S 72nd St, Omaha“Marcus and his team were incredibly helpful through the whole process of applying for and getting the PPP. I am able to keep my small business going through this extremely difficult time. I can't thank you all enough!”
9AM - 5PM
3815 Denmark Dr, Council Bluffs“The BEST bank & customer service! I am so impressed by this location. Kyle helped me out last week and he was so kind, considerate and helpful. He went above and beyond to help me!”
8:30AM - 5:30PM
5150 Center St, Omaha“I recommend first national Bank to my friends and family because they are always open after 5:00 and a lot of folks that work construction are never off until a right about 5:00 and we work Saturdays so that is very important and their branches are always open in a Hy-Vee on the weekends to serve you”
“I have been banking at Pinnacle for 20 + years; personal and business accounts. The employees have always been very helpful and very nice. At the start of my business there were some Visa transactions that were being posted twice; at that point it was difficult to track the debits and credits to my account, and this lead to a messed up account. I took all the information to the personal banker. Not only did she balance my account, she fixed the issue that was causing double entries! Their online services are great also, no fees for online services, no checking fees! Couldn't ask for a better bank. They KNOW the meaning of CUSTOMER SERVICE!!”
9AM - 5PM
6111 N 72nd St, Omaha“I have been a member for around 49 years, I have always had excellent dealings with the credit union over these many years. Susan O’Connor and the whole staff are top notch!”
9AM - 5:30PM
9290 W Dodge Rd Suite #101, Omaha“It’s kind of hard to reach them on the phone but you have to try again and again, but anyway the staff were very friendly when I went inside, they helped me with what I needed.”
8:30AM - 5:30PM
10324 S 71st Terrace, Papillion“I always enjoy visiting with Cathy! She is easy to talk to and very personable. She has given me lots of good advice. It feels comfortable doing business. I have recommended to friends Veridian.”
9AM - 5PM
7978 Main St, La Vista“Staff are enthusiastic and patient, they always help me go through the policy and making sure that I understand them all. Even when you call them on the phone, they also have a way to get you completed.”
9AM - 5:30PM
6001 NW Radial Hwy, Omaha“Service has always been exceptional every time I come in. Staff are very calm and respectful with clients along with a very clean and organized place. I haven’t had any problems stepping in when I need to.”
“We’ve been with Centris for just under a month now and so far it feels like the best banking decision we have ever made. My wife and I are always welcomed and thanked each time and the friendly staff makes us feel good about banking there. Thanking us for being a member what a concept that other businesses could learn from. The staff at the Broadway location in Council Bluffs is top notch and should teach other banker friends how its done! Thank you”
9AM - 5PM
5504 N 90th St, Omaha“My billfold was stolen this branch has been very helpful to ensure nothing was taken from my old account and started new accounts right away. I recommend Mohammed and the entire staff at thus location”
“Great customer service for years! We have never had to wait long in the drive through & they have assisted us by answering legal questions regarding our dad & how he managed his will as he prepared his end of life wishes.”
8:30AM - 5:30PM
7223 S 84th St, La Vista“Excellent customer service! They work hard to make your dreams come true. They don't just do the routine bank work. They see your specific needs and then find innovative solutions! Love this bank.”
9AM - 5PM
8073 Blondo St, Omaha“I am a rather new member, but so far, after three visits inside this branch, I am extremely impressed with all of the staff. They have friendly, cheerful, smiling faces and helpful attitudes. Great job Mutual First Federal on Blondo! Not to mention this is one of only a very few local Omaha credit unions participating in the national shared branch network program.”
“Branch Manager Joshua Radcliff is AMAZING!! He helped me navigate and issue that originated with another branch. Not only did he help me and save me as a customer but he treated me with the utmost kindness and went above and beyond. It is this kind of service that makes going with Cobalt over a big bank a no brainer. He treated me like a family member and did everything possible to make sure as a customer I was happy. I really can't say enough good things about Mr. Radcliff and this branch. This will be go to bank for life. Thank you again Josh, YOU ROCK!!! #1, the absolute BEST!!!”