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May 2024 by Jesse Coltrain
Dave Bremser took great care of us when we had some specific requests on color, trim and options. He located the vehicle and had it brought to Motor Inn of Carroll in a very timely manner. We are absolutely in love with our new 2024 Barcelona Red Toyota 4Runner TRD off-road premium! Dave did a great job of keeping us informed on every step of the process and Lisa Pille did a wonderful job walking us through the paperwork and explaining everything as we went. Over all the entire transaction went great and we are looking forward to doing more business with Motor Inn Toyota of Carroll in the future!
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May 2024 by Immortal Timp
Save yourself the headache and go to a dealership with a better warranty. Neither the dealership or their warranty company cover a blown cylinder head which is part of the power train. $6500 in repairs later, another dealership said they don't have issues with warranties like this from other places.
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January 2024 by Mark Schwery
I purchased a new Toyota Tacoma TRD Off-Road and
LOVE it!!! David Bremser and the staff at Motor Inn were exceptional!!
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December 2023 by Adam Bellinghausen
Motor inn was great to work with. I was in search of a new daily driver for a good price and I found exactly what I was looking for at motor inn in Carroll. Sam was a very professional salesman who was a dream to work with. Looking for any new or used vehicle, call in and ask for Sam.
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December 2023 by James Fishback
Dave Bremser Very professional very likai enjoyed working with him definitely 5 stars
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November 2023 by Eli Kirlin
I bought a 2014 Toyota Prius here a couple months back.Within 400 miles of purchasing, a check engine light came on. I put my reader in the vehicle and got the code. After informing the salesman of the situation, he said it was a common issue with this year and all I needed to do was replace the gas cap.After replacing the old gas cap with a brand new one, I was still left with the check engine light on and some even more worry some issues - revving up when idling and shaking.I texted the salesman back once more to let him know his ‘fix’ didn’t 3work. I did not receive a response.I understand that when buying a used vehicle it is ‘as is’. However, I find it a little odd that WITHIN 400 miles off the lot I am left with roughly a $1,000 fix.I truly hope they did not use their authority as a dealership to erase the code thinking ‘it wasn’t a big deal’.I hate leaving negative reviews, but am left with a bad taste in my mouth and no further communication with them.Besides the above, I had talked with the salesman on over the phone and when asked if there was anything cosmetically wrong he replied ‘no, other than maybe a few scratches and door dings’. I found the door dings and scratches when I arrived and was still happy enough with the price point that I deemed the purchase still worth it.After a 3 hour drive back and a few days worth of driving it and getting in and out, I noticed a portion of the side mirrors plastic casing was broken off, the drivers wheel well cover missing and the passenger’s wheel well cover broke. This bothers me mostly because of the fact that when you’re a certified dealer I’d assume some level of trustworthiness, which I was not given.Overall, the cosmetic issues wouldn’t have made me give a negative review, but everything piled together created a very poor experience for me.
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October 2023 by Tyler Schneidmiller
Shopped around but Sam Spencer with Carrol Inn was beyond friendly and helped me find the exact make and model I was searching for. Better yet the price he got me was beyond all the other places I had searched. Definitely will use Sam Spencer with Carroll Inn again ?? thank you!
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October 2023 by Caleb B
Sam Spencer is a very friendly and experience expert on finding you the perfect ride that fits your budget! Highly recommend Sam Spencer for any vehicle needs
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October 2023 by jesus rivas
Sam Spender is the man. 5 stars goes above and beyond .
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September 2023 by Kurt Musfeldt
Kudos to Kyle, Tony and Doug with Motor Inn! I was searching for a new Chevy Equinox for my mother and she knew exactly what she wanted... The team at Motor Inn literally delivered... Originally spoke to Doug in Estherville where they had the car and Carroll manager Tony made arrangements to get the car to Carroll on the same day! WOW! Talk about superior customer service! And Kyle, he is the best! So accommodating, friendly and super knowledgeable! It was a very pleasant hassle-free and convenient experience. I bought my first new car at the same spot 30 years ago and it was nice to come back to Carroll and drive a beautiful new SUV off the lot.
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September 2023 by Morgan
My husband and I recently bought a new vehicle here. We highly recommend this dealership. All of the staff are very helpful and kind! The car was beautiful and they gave it excellent care. We worked with Kyle and he was a joy to work with! He was so professional, patient, and was happy to answer all of our questions. He went above and beyond in every aspect! We definitely will be coming back again to buy our next vehicle here and hope to get the pleasure of working with Kyle again!
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August 2023 by Morgan J.
My husband and I recently bought a new vehicle here. We highly recommend this dealership. All of the staff are very helpful and kind! The car was beautiful and they gave it excellent care. We worked with Kyle and he was a joy to work with! He was so professional, patient, and was happy to answer all of our questions. He went above and beyond in every aspect! We definitely will be coming back again to buy our next vehicle here and hope to get the pleasure of working with Kyle again!
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August 2023 by Cheryl Owens
Bought a new Toyota Tacoma from Motor Inn in Carroll. What a great experience. The staff was friendly, helpful and willing to go the extra mile to help us make a deal. Thank you all!
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July 2023 by Ron Nelson
We had a great experience buying a new car from Motor Inn of Carroll. The staff was friendly, efficient, and professional. They gave us a good deal on our trade-in.
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June 2023 by TJ Bell
First time we purchased a vehicle at Motor Inn in Carroll. We had a great experience. Courteous, friendly, and professional staff.
