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September 2024 by Lisa Quinn
I absolutely love this pharmacy and all of the staff, they are caring and helpful. I haven't been here in years but I'm back so i really hope all my favorites staff members are still there! I highly recommend this pharmacy !!!
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July 2024 by Dustin Renfrow
This AT BEST IS A HOSPITAL GIFT SHOP….not a crystal, or rock insight!
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May 2021 by Bj Mobley
Went there today looking for a new cpap mask and the lady who helped me was very helpful I would recommend this place to anyone who is looking for any home medical items.
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January 2021 by Lion Ruggles
This is the worst pharmacy with which I have ever dealt. There is no communication from the pharmacy to the consumer, the amount of effort the staff takes to complete it's job of filling prescriptions change without notice, and when I asked why I was informed they were too busy to keep track of pre-authorizations, instead, I am supposed to call the pharmacy a third and sometimes fourth time to see if the preauth went through and then ask for it to be filled, again.The prices of their goods on the shelves are on average 1 to 2 dollars more than what you can get the supplies for elsewhere.I am usually adament about supporting local business, but since they are so busy they cannot be bothered to check on their output, I'm guessing they do not need to be supported as a local business.On top of these issues, it is also abundantly clear that the staff of the pharmacy are not expected to have customer service skills or general respect of others. Just sit and listen to their conversations. I have had to ask them not to yell my prescription information from the middle of the pharmacy area to me at the pharmacy counter. It is as if there is a sense of entitlement to many (not all definitely) of the techs and cashier's.All in all, the entitlement, rudeness, and lack of service equal less than a one star. My suggestion... GO ANYWHERE BUT HERE.
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November 2019 by Nikki Prothro
I have used Carroll Apothecary in the past for their compounding services and they saved me hundreds of dollars on one single prescription. But today, their customer service took the cake. I had a wheelchair tire at Iowa Small Engine getting some broken and damaged spokes replaced. They called to let me know that they didn’t have the tools to remove the tire because of the pneumatic insert. On a suggestion from a friend I called the Apothecary. They connected me with their mechanic Rich who not only agreed to take a look at the tire, but he went to ISEC to do the work and remove the tire, allowing ISEC to fix my damaged spokes. Upon them finishing the repairs he then returned to put the tire and wheel back together. They literally saved the day. I cannot say enough good things about them! Thank you to everyone at Carroll Apothecary!
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October 2019 by Suzie Q
Friendly, knowledgeable staff, prompt service
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June 2019 by Deb Davis
Carroll Apothecary gets 5 stars from me! They have been my pharmacy for 39 years! I trust them and they always have what I need, both in the pharmacy, over the counter meds, medical equipment and gifts. Their customer service is superb and all of the employees feel like family to me! I ⤠doing business with them! Thank you for taking such good care of me!!
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June 2019 by S W
Friendly, knowledgeable staff, prompt service
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April 2019 by Terry Langholdt
Knowledgeable staff and friendly!
