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June 2024 by Joe Campbell
Has everything I seem to need
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May 2024 by S K
If you don’t have manpower and resources to run the Covid test then don’t open and accept online time slot appointments. Value people time. Will never go back here.
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April 2024 by Hope R
Was on hold for 25 minutes and they hung up my call.
Called back again, waited another 20 plus minutes and got hung up on again.
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February 2024 by j bodean
Switched to HyVee today trying to get aprescription refilled since Sunday today is Wednesday. I was told it would be tomorrow. So my Dr. Called them in to HyVee on agency. As i have to have this medication daily. IThen Walgerns calls. I can come get the script right now yet 30 minutes before it was to be tomorrow. No excuses other than I question is there a real pharmacist on duty at anytime or is it all techs? Incompetence has jo place in a Pharmacy and that describes my experience since Sunday with the staff at Walgrens Agency Street.
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February 2024 by Lindsey Ford
Highly disappointed in this Walgreens. Anyone who lives around here knows that walgreens is the only 24 hour pharmacy. If you have the unpleasant experience of being Chronically ill with a Condition that causes severe pain and requires narcotic pain medication the pharmacist will more or less call you an addict because you fill your prescription at more than one pharmacy/ location. She will call it a "suggestion" to only fill your scripts in one place. We'll hat to tell you but pain doesn't pay attention to pharmacy hours. In the future, I will just wait in agony for Walmart or HyVee to open. At least they don't go back in my records 12 years to tell me I got a narcotic prescription filled in Iowa City *another ER trip. Yes mam. I really want to pay $20 for my measly 12 pills that would only cost a couple dollars at Walmart or HyVee. And please- remind me how I don't have insurance due to ridiculous paperwork issues but you'll be so kind as to "fill it and let me pay cash even though [I] don't have insurance." People like you are the ones who cause me to have flare ups due to your rudeness! Andyes, I called corporate.
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December 2023 by Austin Hamilton
Always had what I'm looking for
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November 2023 by Jyll Newell
This is the worst Walgreens that I have ever been to!! You can wait for over an hour every time you go because they won’t open another drive through! Cars in line all the way out into the parking lot, and when I ask them why they won’t open another lane they say because the speaker is broken! Really??? How about get it fixed with all the money you make!! This has been like this for at least a year! And they close early all the time and will tell you to come back in an hour knowing damn well they are going to be closed, so you can sit without your prescription until the next day. Corporate needs to check this disaster of a store!!
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November 2023 by Sophia Revv
I scheduled a vaccine using online portal. I get there before scheduled time and wait at the window I need to check in to. Woman behind counter looks right at me but doesn't acknowledge me at all. I wait for 5 minutes and she still is standing right there but no acknowledgement. I walk to a different window to ask where I should go for vaccine, and they tell me to go back to the window I was at. I go back. She sees me again, and still won't acknowledge me. Several more minutes go by and someone tells her, you need to check her in. She finally comes over, and she starts going off on how she wants to quit her job, how she can't be in two places at once, starts slamming papers down talking about some other employee who "left all these from last night," and she has to do them. She then asks me some basic check in questions. She's irritated and distracted. Then she just walks off. Doesn't tell me if I'm checked in at all. She walks to the back wall and starts slamming stuff around, muttering more about she should just quit. I did not get my vaccine. I just left. Will never go back to this Walgreens. In fact, after that, had all my scripts moved over to Hyvee. My spouse was in there today to pick something up and he overheard a customer in the pharmacy department ask how he can move his prescriptions to another pharmacy. This Walgreens location is just a trainwreck.
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November 2023 by Tracy Kemp
I am till waiting after 2 DAYS for one medication to be processed. Everytime I call them I get a new time for pick up. Utterly ridiculous. Have to go to Dr office now to get breathing treatment because for some reason the inhaler is being process. Come on Walgreens, yall can do better than this. Otherwise after all these years I'm switching.
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October 2023 by Scott Eversmeyer
Drive thur only for prescriptions today. Clerk and I yelled thur drawer as no working mic and window dirty and covered with all kinds of notices
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September 2023 by Misty Brookhart
Pharmacy will tell you they can fill a prescription then don't. Will say its being processed even though it isn't. When you call in yo ask what's going on you are told to hold on and then placed on hold then you sit forever on hold waiting for someone to answer only to tell you the same thing the computer is, yet as soon as you pull up to the window you are met with excuses and then an hour later it's filled. I have never had issues with this pharmacy until I moved to mount pleasant. Now it's issues monthly. I can't get prescriptions filled until I run out and then it takes them 3 or more days to fill it and only after you consistently bother them. My biggest concern is why these issues are not being addressed.
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September 2023 by Heather Bettis
If I could leave zero stars I would. The pharmacy people are so rude and impatient with no customer service. I will NEVER return to this store for anything. I have been there 3 times now and everytime have been met with the absolute worst customer service I have ever witnessed. Not to mention their prices are way too high. SMH. Disgusting.
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August 2023 by Karl Redd (Redd)
Polite people and good service
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May 2023 by Zack Steffensmeier
Photos developed, and Passport photos taken here also.Useful for pharmacy prescriptions, vitamins and supplements, bandaids, bandages and wound care.Good selection of beauty supplies and makeup. Lots of lotions. Hair care products and body wash/soap.Can be useful for a quick trip to avoid Walmart and not nearly as many people. Human cashiers!!
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May 2023 by nancy kuehl
This pharmacy provides the poorest customer service I have ever had the unpleasant experience of having. This staff does not appear to have had any training and or life experience on manners, common human decency, on how to talk to another human being with respect and kindness. And Walgreens as your little girl told me today "WHATEVER ".
