The Burlington Hy-Vee Pharmacy provides comprehensive healthcare services including prescriptions, refills, flu shots, vaccine immunizations, and pet medications. The pharmacy also carries a wide selection of over-the-counter medicine for allergy, cough, flu, and pain, alongside toiletries like deodorant, soap, and band-aids. The staff is consistently described as helpful, courteous, friendly, and accommodating, often going above and beyond to assist customers. Reviews highlight instances where the pharmacists showed great compassion and dedication, solving medication issues efficiently and even staying after close. While the pharmacy is highly recommended for its personable and kind service, some notes mention that drive-through and in-person wait times can be long, and communication during waits could be improved. Overall, customers report positive experiences and a strong loyalty to this pharmacy.
Pharmacy is always helpful and courteous. Drive through lines can be a bit long. Keep in mind this is really not their fault.
March 2024
Always very helpful and very pleasant!Thank-you for all you do for your customers!
August 2023
Always friendly and accommodating, I highly recommend I've never once had a bad experience and I visit often. And Mashanda is a great pharmacist who is patient kind and understanding. She is personable and always has a contagious smile. I wouldn't think about going to another pharmacy.
