-
July 2024 by S “Beans” D
Great parts great service
-
March 2024 by James
JEFF AND THE STAFF AT THE STORE ARE WONDERFUL ALWAYS WILLING TO HELP
-
February 2024 by Nicole Caldwell
was here approximately 8pm 2/10/24. prior to going my husband called ahead and talked to jeff at 530pm to check on availability on a different fuel pump because the $409 trugrade fuel pump kept breaking and we needed to get a different one that was about $50 more so he told jeff that he need to return the trugrade without it being refunded back to card and just pay the difference because the bank will not make funds available for at least a week if they will even except it. jeff said no problem and he would tell his coworkers what's going on because he was leaving. my husband drove 2 hours with a broken back to this place in Burlington, ia. when he got there, they knew nothing that was going on. so, my husband explained what was going on and Jeff called him and told him. after being told multiple times the guy REFUNDED FUNDS BACK TO CARD and said there's nothing he can do about it.... after all that! so now I won't have a vehicle for at least a week or maybe even months because the last time we did a return at AutoZone on 10/2022 it was for an obd 2 scanner of $105 we did not get it after calling store in Hannibal mo several times and talking to corporate office still did not get money back. We have never had good luck with AutoZone. Thanks alot! My best advice for dealing with AutoZone is use cash only. they take your money and pretend they dont understand. kind of like some who doesn't speak English until it benefits them.
-
January 2024 by Jennifer Crowner
They have the parts to get ya moving
-
December 2023 by Phoebe “SimMom” McNeece
I had a very poor experience at a local competitor. The maintenance guys at work suggested I go to AutoZone instead and I am so happy I did. Michelle was friendly, knowledgeable and extremely helpful diagnosing what was going on with my car not starting. Highly recommend.
-
December 2023 by mike may
Looking for a 1-1/4 inch freeze plug.Young girl with red hair Said they don't have.Didn't ask other three folks standing around for helpWeb site says they have part in a Dorman brand.I will not be back
-
November 2023 by Brian Felt
Nice and knowledgeable.
-
November 2023 by Dale Russell
Good service from the young man that assisted me. Thanks.
-
August 2023 by Gary M
Employee acts like she hates her job and unfriendly as ever.
-
August 2023 by M. Edie Goosey
I was able to get my parts the very next day Thank Goodness, otherwise would had my vehicle towed . Thank you Quentin! Great Help! Both days!
-
August 2023 by Gary Myself
Employee acts like she hates her job and unfriendly as ever.
-
July 2023 by Marjean DeWitt
I usually like AutoZone but this one was the absolute rudest employees I've ever encountered. If you can go to another store I suggest you do so. They will not help you and they will go out of their way to remind you what time they close without saying anything directly to you. If people can't come out and just say just to let you know we close it whatever time don't drop hint it's very immature and childish. And I definitely will not be coming back here. I will go to a store that I don't like you before I deal with it employees here
-
July 2023 by Billy spears
Very helpful. Had the part I needed. Very friendly
-
May 2023 by Hammond william Derby
Today they had server communication issues which prolonged my trip there. The young woman did her job well to the best of her capabilities and allowed me to complete my transaction but you young man there did not act professionally and became of an annoyance to a point that he had almost cost the company a $200 deal which may not seem like a big thing but can add up if it’s a frequent occurrence. This the 3 stars would have been better had he been more professional and less careless
-
February 2023 by Stephanie Fraise
Did an awesome job changing out my battery. Said it should take around 45 minutes and he beat the timer! I was on the road again in no time and I will always make sure the Nissan is in the parking lot before I stop
