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“Always friendly and helpful! But last night they went above normal great customer service. I made it to the store a few min after close and even though I said I would come back, they re-opened and started system to give me a receipt for my drop off package! Thank you!”
“I was greeted by a polite young lady who helped pack my items and got me a tracking label very quickly, very professional staff and have always used this location for my shipping needs.”
“I never thought I would be giving a Post Office a five star review, but I was blown away today by the service I received. The exterior of the building is nice, the location is pretty ideal, and the friendliness and empathy from the man and woman who helped me will not be forgotten.”
“Thank you Mike and Sarah for helping me get some printing done last minute on a Saturday afternoon. You both went above and beyond when two other places in town couldn't be bothered with my print job. Great quality and great price! This small business owner is very appreciative and will be back!”
“I would give the girls Brenda and Erica at the clive, Iowa store a 10. They are always kind, fast, and efficient and go above and beyond the call of duty but, however the manager that works there is not. She is rude, not friendly at all, and I have been going there for 2 years to ship off my goods for my customers. Every time I encounter the manager, it's the same thing EVERY TIME. I can't believe that I would be the only one that notices her unfriendliness and lack of friendly customer service and it makes my experience one of where I would rather travel 10 more miles to another ups store than to deal with this manager's attitude. I'm a Christian women and I try to show love, patience, kindness and grace all of the time, but I can only show so much when I encounter the same behavior everytime from the manager, especially when I am in the store everyday, and her attitude never changes. You, UPS, as a company should reevaluate who you have leading the team. I LEAD a team and I would never model this behavior. If it doesn't change then I'm moving on. I don't need my day ruined by an unhappy person that clearly doesn't enjoy her job, and I feel sorry for the clerks that have to deal with that on a daily basis especially when they do their job so well. How sad for the one that's suppose to lead”
“Always greeted with a smile! Friendly and helpful service. They provide ALL UPS shipping services and they have a self service Amazon Return machine. Choose this location, you will not be disappointed.”
“I rarely post reviews for delivery services because usually I’m just in and out and it’s taken care of. This was a very unique experience and this employee did a great job. His name is Les. It was some of the best customer service I have ever received from a UPS store location. I will definitely come back to the store on. EP true Parkway in the future. I had lots of questions and he answered all of them for me in the most polite manner. He also took his time, making sure I understood everything about my package that I was mailing and what to expect, Did not rush me through the process. Thank you UPS and Les!”
“To date I have had only positive experiences with this USPS location. I have a small business and exclusively use USPS and this location has always been very helpful.”
“Too everyone complaining about their delivery of mail. As someone who has a direct relative that works for USPS, it is NOT the carrier's fault for the way the system is set up. The USPS is an antiquated system and needs a major overhaul. The carriers are great, hardworking people and work extremely long hours. You can see them driving around the neighborhoods sometime at 8-9:00pm. Believe me when I say, they are overworked because of how the system is run by upper management and Post Master. Be kind to your carriers please. They are just the messenger.”
“Emily (or Emma?) greeted me immediately upon entry and acquired my package with the wrong address! She saved me time and money, and I appreciate it! Much more satisfying than the automated phone menus”
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“The gentleman today was very nice and my Amazon returns were difficult and he was patient and helpful and it was much appreciated. He didn't make me feel bad for having to figure it out and just went to another register and helped other people and kept things moving along and everyone happy. He deserves a shout out! His employee number was 116629 in Des Moines, Iowa.”