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July 2024 by David King
Zach was able to walk me through all the plans and stayed patient with me while I asked him questions! I will be back to this store for him specifically!
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July 2024 by Ethan Harper
Zach was absolutely perfect when I called today helped me with everything I needed!!
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May 2024 by Syskey Scorpion
I've had their cell service for over 25 years. The service itself is good, have never had many issues. Their billing though is a completely different story. There have been multiple times they have incorrectly billed our account, causing us disconnects (that shouldn't have happened in the first place), and then charging a reconnection fee.
Now about their home internet. I was told I qualified for the fastest package based on my location. I get the package, and have been using it. And I'd almost rather go back to dial up when it comes to ping on some days. Download rate varies greatly depending on the time of day and weather.
Even with some bandwidth limiting, when users on other devices start using bandwidth, it will often disconnect other devices on the network
I'm lucky to receive 1/3 of the speed they boast, and as soon as the contract is done on this service, It's getting canceled and I will NEVER use US cellular internet again.
Only get this service if you're willing to have to reset your modem nearly daily, Don't mind wandering around your house holding something up to a window and waiting for someone to tell you the speedtest went ok, enjoy reattaching the internet receiver to your window because the heat from the sun on the window causes the adhesive to fail, and want a drafty window in one room of your house since you have to run a wire under it to install this internet properly
EDIT: Almost forgot to mention the low range on the router they provide. The PS5 is less than 20 feet away from the router, not a single item/wall between the PS5 and the router, and the PS5 is only getting about 50% signal. So be prepared to have to buy at least one or two extra routers to cover your home (And you may have to buy specific routers compatible with their service, as opposed to using ones you may already have)
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February 2024 by Mary Farley
Gabriel was very friendly and helpful
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February 2024 by Teresa Kemp
Isaiah was great! I got in and out with a new phone. He was very pleasant and even saved us some money.
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February 2024 by Larry Pretz
Gabriel was very knowledgeable, helpful and friendly.
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February 2024 by David Walden
Zach helped me find the perfect phone for my needs!
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January 2024 by Mary Hensley
Helpful
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January 2024 by Amanda Steenhoek
He was very helpful & he got us all the discounts possible all while smiling
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January 2024 by Nick Stanley
Isaiah was very knowledgeable in helping compare iPhone 15 models to find what suited me best. He was very upfront regarding any questions/concerns I had and made the process painless. I would recommend Isaiah as your sales representative when going into the Boone, IA store!
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January 2024 by Rita Clemens
Isiah was kind and very helpful, couldn't ask for better service!
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January 2024 by Danielle Saathoff
Very helpful and professional. Great job Isaiah!!
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November 2023 by Layla Kimm
He was very helpful even though I had to come back 3 times for various reasons. Took his time and explained things to me and did it with a smile. Very polite and curtious even though they were closing in 30 min.Thanks for making my day!
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November 2023 by Teresa Brown
Great experience. Very helpful friendly and knowledgeable.
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November 2023 by Lisa Dearborn
He was very helpful & nice