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December 2023 by Faruk Ibrahimovic
Jus a bad experience overall, wow .... $338 plus tax for towing you vehicle.... that's how you make your $$$ legaly, huh?
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April 2023 by Riley Kuennen
This company towed my car from my paid parking spot at my apartment and then charged me $250 to retrieve my car (equivalent to about 6 months of the paid parking at my apartment, so I have now paid 1.5x what I should be paying). I didn’t even know if I had enough money in my account and they require you to pay cash or debit. They intentionally towed my car right before they closed and gave me 10 minutes to get there or they would charge me $280. They don’t even care that they made me cry. I don’t know why they make a living off of ruining people’s days and taking money that broke college students don’t have. They have no concept of ethics whatsoever.Service: Car towing
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May 2022 by Laura McClurg
They are listed as someone to call to tow from my apartment building if someone is in my spot. I called numerous times and it went to voicemail after the first ring. I finally got through to someone who said it would be an hour and a half and they didn’t take any information from me. They never called me back. Do not recommend for any service. Does not seem like they care.
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July 2021 by William Chieves
This is Central Iowa's best Towing company hands down.
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September 2020 by Sean McCormick
Towed my daughters vehicle from a very poorly marked private lot. When she realized her error and tried to get her vehicle back, she was told she had to wait until 8am the following business day! If you can tow a car "after hours" why can't you release a car "after hours"?! So, the next day arrives, she attempts to get her car again and is told she cannot since she didn't have cash ($250+) or a debit card and they refused to accept her credit card as payment. This seems really unreasonable and odd for a repair/tow company in 2020. To top it off, the staff was rude. If you have towing needs, I strongly recommend you use almost anyone but BUTCH'S. And if they snatch your car from a private lot while you're visiting family or friends... good luck to you.
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October 2019 by Sean Chris
Parked in an apartment building for two hours with no sign in apparent view and the tow truck takes me and the boys car away. Very unepic.
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September 2019 by Christophe PETIT
They seem to care for people, wash cars and are nice. If I had a car, I would go there as it's more personal than other formal places like Kum and go
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September 2019 by Daniel Brown
Butches (as said on the sign at the lot but really not the towing company name) sold $20 dollar parking for the isu/iowa game... Then they towed our vehicle (plus 10-20 other vehicles) to make an extra profit. Not the best towing either due to the scratches on the back end of my vehicle... Even was told the shop closed at 10PM but when we got there, they told people on the phone they would stay open past midnight due to everyone they towed out of their lot!!!!
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July 2019 by Barbara Rich
The gentleman that came out to help me with my tire situation was friendly, knowledgeable and very helpful. I would definitely recommend them.
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February 2019 by John Dow
This company while quick to tow was very expensive!!! $270 to pull a car out of ditch and tow 5 miles.
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February 2019 by Izzy Worrall
Elmquist Towing took great care of getting my car out when I got it stuck! Quick service and so friendly! Thanks for your help!
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October 2018 by Lexi Myli
Called in to get a car towed in my parking spot at 10:15, it is now midnight and nobody showed. When I called to see where they were an hour after the original call, it went straight to voicemail. Still haven't heard from them. Ridiculous.
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October 2018 by Austin Boekhoff
Nothing but rude. Try to take advantage of people who they think are stupid. Made rude comments. Very unprofessional
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September 2018 by Curt Strong
Can I give negative stars? These are the type of folks that give towing companies a bad name. Bottom feeders of the worst order. $250 to get my car back after getting towed from a vacant lot. Took a few minutes to find signs to know what happened to the car. They are running a racket preying on unsuspecting folks that are visiting the area to do business in Ames. Hope Ames is happy with this type of ambassadors for their community. My visits will be limited in the future.
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January 2017 by Anna Dean
$280 to pick up my car is absolutely way too much. This is a college town. Most of the people here are in a deep hole of debt. It's cheaper to pick up my car in Des Moines. Need to reevaluate pricing and ethics.
