Boone Ace Hardware is a locally owned and operated Ace Hardware store, part of the over 5,000 Ace stores worldwide. As the "helpful hardware folks" in the community, they are committed to providing personal service, quality products, and a convenient shopping experience to their customers. The store's employees have been praised for their helpfulness and expertise. Customers have appreciated the staff's knowledgeable advice on various projects, from painting to plumbing and construction. The employees have also demonstrated exceptional customer service, remembering regular customers and their ongoing projects, and going the extra mile to assist them, such as helping to load and deliver a large purchase. Customers have found the store's pricing to be competitive, and have taken advantage of the Ace Rewards program, which has provided them with discounts and savings. The store also carries a wide range of hard-to-find items and Craftsman tools, with the option to receive free replacements for broken Craftsman products. While the store's evening staff has been described as particularly friendly and helpful, some customers have found the daytime employees to be less welcoming. Overall, Boone Ace Hardware is a community-focused hardware store that strives to be "the Helpful Place" for its customers.
It's great to have new nicely kept local hardware store. It never ceases to amaze me how many things can be tucked away inside. Found some item the big box store don't have. Thanks!
September 2025
Ordered a snow blower online and picked it up in person. Ended up not being able to fit it in my vehicle. John, loaded it in his truck and drove it to my house. I really appreciated his help!
October 2024
Sam at Ace Hardware in Boone is outstanding! Helpful, knowledgeable and dedicated to addressing your issue, Sam made a real difference in getting the project done right.