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“They sponsored an event at my sons school, so we opened his account here. Jody helped us get it started and she did a great job and was patient with our children being there. A nice thing for the kids is they have games in lobby to keep them occupied. They also have a change machine for member’s and how great that you do not have to roll change to deposit.”
8:30AM - 5:30PM
2123 53rd Ave, Bettendorf
Credit Unions
“We had a great experience working with Greg Hansen. He took the time to explain our options and answer all our questions. I highly recommend seeing him for your banking needs.”
9AM - 5PM
4343 Utica Ridge Rd, Bettendorf
Credit Unions
“Courtney Contreras was extremely gracious through the whole process of purchasing my first home. She was very responsive every step of the way.There were some hoops we had to jump through and she did a fantastic job of explaining everything thoroughly and helping any way she could.I recommend her to anyone!”
“I came pretty late, about an hour before they closed and they were still making all of their espresso drinks. Quite often I run into coffee shops that either close before their posted time or they'll clean up early so that they can try to get out right at closing. Luckily, none of the Vibrant locations I've been to do that. I tried the Honey Lavender Latté as well as the Endless Summer energy drink. I had a long night ahead of me so I wanted to make sure I had something tasty that would keep me awake. They did not fail me!I'm looking forward to coming back during the day and enjoying their space. It's so comfy and inviting. There's tons of tables inside, conference rooms, some tufted chairs and a couch by the fireplace, patio seating, and high tops. There's even a working ATM from their prior days as a bank. Super cool! The staff was great, too!”
“I met with Aileen Reimers today to open a new account and I want to thank her for her superb customer service! She deserves an A+ for her outstanding professionalism and job well done!!! Thank you Aileen!!Hollie Jordahl”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“As a certified "Grumpy Old Man" I an embarrassed to admit I cant think of a single complaint. From the day I contacted you about possibly moving banks I have been extremely pleased with my decision, though at times a bit confused. How do you do it...people answer phones, employees smile and answer your questions ( as importantly if they cant they will find someone who can) I have been told that people, in todays market like dealing with impersonal customer service, it gives them comfort in their anonymity. yeah , sure.Ascentra Credit Union is terrific. You call on the phone, visit on line or walk in the door , you are treated with the same considerate and friendly service. I have yet to be treated any other way.”