Victra in Atlantic, IA, is a trusted Verizon Authorized Retailer known for its excellent customer service. The staff, including Alyssa, Hanna, Dillon, and Alli, are knowledgeable, friendly, and dedicated to helping customers. They assist with a wide range of products such as phones, tablets, mobile broadband, accessories, and device protection. Customers appreciate how quickly and efficiently they handle tasks like switching accounts, setting up call forwarding, and upgrading devices. Many mention that staff members go above and beyond, explaining options clearly and solving problems with patience. Customers consistently leave happy, highlighting the store’s trustworthy and helpful service. Overall, the Atlantic location is praised as the best place for Verizon services, where customers feel valued and well-supported in their technology needs.
Customer Service was great. She was multitasking like i never seen and keeping calm through all of it. She rocks even with a calm attitude. That’s what was the best !
July 2024
Great people at this shop, hung out with me for hours while i waited on getting my new phone and service switched over
April 2024
Thank you Ally. We appreciate your patience and understanding. Excellent customer service as always.
