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October 2024 by Diane Maeder
Chaley at the store in Atlantic was very helpful and courteous in helping us change phones.
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October 2024 by kxc killer
Absolutely amazing service from Brittany very helpful and very fast service. Friendly and efficient.
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April 2024 by Penny
A complicated mess handled with dignity and grace. Bre Russell is a super star. She spent 6 hours and 42 minutes in one sitting to help untangle the mess that nation retail made for her and our account. In the end I am extremely satisfied with the service she provided. She definitely went the distance and makes me proud to have choosen a company that has such an elite employee that cares about you as a friend or family member.I kid you not when I say the situation was a mess, please don't get your US Cellular phones or service through Walmart. It is a headache and not the same as going into an actual US Cellular location. Thank you again Bre for your individual attention and helping devise a plan to get this all straightened out.Things definitely didn't go as expected and it wasn't easy at all. Thank you for walking this journey with me and getting it worked out as best we could. Goodluck in your new location(s) you will truly be missed here.
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March 2024 by William Hillard
One of the best customer service experiance of my personal and business life has been by far with Breanna Russell. Her attention to Us Cellulars policies and practices shows how dedicated she is to her customers and I appreciate how she goes the extra mile and follows up with call backs and she will go above and beyond normal practices finding tools and answers to and problems. If there's a solution she'll find it. She helped me repair my credit with Us Cellular, after helping someone who took advantage. She has been a model for what all professional reps should be as she worked with me through every step to help meet all my cellular needs. She has always had a positive up lifting attitude and had been super fun to deal with. I'd honestly give her 100 star review. Thanks Breanna Russell for being an awesome customer sevice rep!!!
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March 2024 by Aubrey Stuart
I have had lots of favorite US Cellular agentss over the years in Atlantic, including my good friend Sam Brink many years ago and then Kyle and eventually Victoria.. but when Victoria left, Bre Russell took on the whole store like a champ and really became an expert at all things US Cellular!! <3 She ran things solo for a while, and thank God for her running the show and keeping the branch afloat!! <3 Even when a new girl came to fill another role, I always relied on Bre for a friendly smile, enthusiasm and such hard-earned competence in her job... I always requested Bre when I needed any cellular help!! <3 She will go down in history as one of my favorite agents ever! :)
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March 2024 by Summer Petty
Every time we go into the store we always feel welcomed. Bre or Breanna Russell she’s always kind and try’s her best to help us with whatever it is that we need help with. She is one of the best employees you have working there.
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March 2024 by Keicy Andereas
BREANNA RUSSELL !! WHOOPPSS ! The besttttt ! She takes her time with the customers and make sure they’re comfortable with what they need, she truly is the best, no worddssss !!
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March 2024 by Krystal Horniman
My husband and I have been with UScellular for four years now and we absolutely love them. The reps have always been so helpful with any issue that has come up. They offer so many plans that suite your needs.
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February 2024 by Kenicy Andereas
I have been a customer for a year and I have loved and appreciated the service I have received from Bre Russell…she is one of the kindest person I have ever worked with. She had make service more easier and easygoing. I highly recommend her as a customer service person, she is friendly, approachable , reliable, and a kind person… So thank you Bre Russell for being a kind and helpful person as you are to your customers, I am grateful to you and your help..
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February 2024 by judy wolford
Bre was wonderful. She answered all my questions and was very helpful!
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November 2023 by Patricia Daniel
Chaley Selsor & Bre Russell …A Fantastic Team at the Atlantic Iowa US Cellular Branch !!!Very Knowledgeable , Efficient and Friendly …They’re A “Know How To Get It Done” Team For Sure !!We walked in with several issues happening - even then we stil felt very Welcome !! We can honestly say we’re walking around with a Smile now ?Sitting back and Enjoying Our New Pro Max 15 Phones ,, New IPads and our TVs!! A Big ??? and Thankyou goes out to Chaley & Bre for putting their customers first … and for All the Extra Work they both put into our issues we were having !Thank you Chaley & Bre - you’ve made us feel Confidant & Reassured that Everything is now in Good & Working Order ?Thank you,US Cellular is the Best !!⭐️⭐️⭐️⭐️⭐️Denny & Pat Daniel
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November 2023 by Rolly Parrott
Very helpful
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November 2023 by Bhghhu Guhdfbh
World worst experience I ever had
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November 2023 by Hidie DeGraw
All 3 of the girls working yesterday were wonderful, one girl was fairly new, but the other 2 made sure to help her when needed (although she was doing an amazing job on her own). They were all super nice & although my requests were a lot to ask, they made sure to do everything I needed done! 10/10 recommend going to this location!
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October 2023 by Sammi Jahde
Bree helped me get a new phone and was so kind and supportive through the process. She stayed after closing time to help me set up the phone.Bree takes care of her customers and truly cares!
