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March 2024 by Cary Peterson
Very Happy with the Customer Service from the Management Team at the Ankeny Sherwin Williams!!! Listened to me, heard my concerns and HELPED ME to solve a problem
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February 2024 by Kristina Benjamin
Always prompt service. I enjoy using the emerald designer edition.
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October 2021 by Sally T
I had two nasty cans of paint I desperately needed matched. They were very helpful, but thats not the point of my review.There were 3 guys working today, with a consistent flow of customers. While I was waiting for my paint to mix, I was impressed how this group worked as a team. One was working on a large order, while my guy had brief moments of pause, he would label the buckets for the first guy, move and stack them. All of them stepped in to help each other instead of just standing waiting for the next step in their order, even if it was only for 10 seconds. They never acted rushed or overwhelmed. Super helpful to everyone, very patient, answering every question.A very well oiled machine of team players.
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September 2021 by Janet Freel
Excellent help from people who know what they're doing.
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September 2021 by Bryan Buss
Sherwin Williams Ankney is the place to go. Avoid the Ames locations.
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September 2021 by Jan Swinton
Very poor service. I came in looking for paint and not one person helped. Basically the 5 staff they had on hand stood there and gossiped.
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June 2021 by Connie Jetter
Service
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February 2021 by Matt Harbert
Great staff, overpriced productsIf pricing is inline with the industry, Why do you bounce between 30 & 40% off sales? When you discount your product, you weaken my belief that I'm buying at a fair price.
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February 2021 by Boris Dragojevic
Kevin that works here, is fantastic! Stayed after hours to serve customers who walked in and did not complain one bit. Makes doin paint projects easier!! Thank you!
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November 2020 by N. Thilges
It is sad that the customer service has so rapidly declined in this store at Ankeny. As valued customers since relocating to this area, our most recent experience has been nothing like anything I have seen before. We were told by an employee when dropping off a drawerfront for color match that it would be 24 hrs. Now, 97 hours later, we were informed it had not even been started. The employee working stated he "only works evenings so doesn't know" despite my husband having just talked to him personally last night. I had planned to also buy paint here to finish our project but now will take my business elsewhere.
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October 2020 by chad whittemore
Walked in to pick colors.... Nobody greeted us or asked to help. Helped myself....
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October 2020 by Harold Lemon
Lots of help and paint.
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September 2020 by T.J.S.
Great people eho lnow what they are talking about. Thank you.
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September 2020 by Kris Cathey Miller
Went into the store this morning, Sunday, September 20, 2020 to inquire about the color of our new construction home in order to paint a coordinating front door. First of all my husband and I walked in together and I was standing at the counter. The salesman looked directly at me and then walked over to my husband to address him. When my husband indicated that he should speak to me about our need I asked if he could help me find out the color of our new construction home. He
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September 2020 by Thomas Stoops
Dismissive staff. Uninterested in being of help and unapologetic for it.
