Quick Lane at Dewey Ford provides fast and efficient service for repairs, maintenance, and recall work. Customers report a great experience all around, with the service area keeping them informed and updated. The process moves quickly once a diagnosis is made, with work often completed sooner than anticipated. The staff is described as friendly, professional, very nice, polite, and helpful. They listen and are very understanding of customer concerns, with great communication about repairs and timing. A notable convenience is their mobile service, which saves customers a trip, with technicians arriving exactly on time. They also offer the helpful option to deliver vehicles back to the customer when work is done. The team is thorough in explaining services and bills. Customers express high satisfaction, stating they couldn’t have been happier and will definitely be coming back for this fast, efficient, and professional service.
Had to take in our Expedition in for a recall repair. Great experience all around. The service area kept me informed and updated on the repair. Loved that they delivered our Expedition home when it was done.
September 2023
Love the convince it is such a great service. Nicole is friendly and great when dropping and picking up vehicles.
September 2023
Staff very attentive and gracious! Prompt service!
