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March 2024 by Amber Hyde
Sydney is a huge help and so patient!
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February 2024 by Melanie Meister
Sydney and the staff are so helpful and friendly! I drive out of my way to go to this Kay Jewelers location.
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February 2024 by Matt Pfeifer
John and his team were wonderful. Helped me find something just right for a gift.
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February 2024 by Teresa Conner
Checking in to keep up my warranty. They always take such good care of me.
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February 2024 by Tj Meehan
Absolutely amazing experience! I went in hesitant but the jewelry consultant helped me find what I was looking for and at a decent price. Shout out to Geena and the rest of the team!
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February 2024 by Daniel Zimmerman
The customer service was remarkable. I felt zero pressure from the wonderful sales rep Alana. She is extremely helpful, likable and knowledgeable. I will be back!
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January 2024 by Stoney DaBear
Decent place to shop, talk to Geena for your purchases. Very knowledgeable on her gems as well as inventory. Highly recommend. Won't be disappointed.
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January 2024 by Olivia Laslo
Geena was very helpful in assisting me in making the right jewelry decision. She was very friendly and informative on gemstone and metal properties. I will be returning to make more purchases.
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December 2023 by Cathy Westercamp
I just want to share that the Kay jewelers in Ankeny, Iowa is the best Jeeelry store. You could possibly ask for Ankeny is so blessed to have this establishment within its boundaries. The staff there is amazing they take care of their customers they don’t charge an arm and a leg. They’re always looking out for their customers. It’s an incredible store.
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December 2023 by monica olivares
We came to the ankeny Kay’s location to get our twin 6 month old ears pierced. Sydney and John were wonderful with our girls they were very gentle as well. They pierced both ears at once and they didn’t even cry. Easy fast process. Sandra also was super helpful with our kids and picking out a necklace for our other daughter as well as helping us get our jewelry cleaned.
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December 2023 by Ronald Reimers
Lie to you about what warranty covers, when getting repairs made, they lie about time frame and then are very rude when you ask where your jewelry is. Spent lots of money in this store and definitely won't be spending more after how they treat repeating customers. They have had my wife's opal earing that was supposed to be covered under warranty but the opal quality itself isn't covered. Turned brown after my wife wore them once. Paid almost 400 for a replacement opal and was told would be done within a month. That was on September 1st. Called today and suddenly won't be available until for another month. I think the store lost them and just found them and finally sent them in. Definitely don't recommend doing business there if you want honest fair service.
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December 2023 by J Hader
I was looking for a very specific wedding ring when I stopped in at Kay while I was in Ankeny. The manager, John Hoey, took the time to show me a lot of rings and was very patient as I kept asking to try more on. John understood that I needed something very specific due to osteoarthritis in my fingers. Because of this, a lot of rings I tried to wear actually physically hurt, and I had stopped wearing my ring altogether. John finally found the perfect wedding band that I can wear comfortably and wear all the time. I would definitely recommend John Hoey to anyone looking for jewelry.
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October 2023 by Caitlin McKenney
Gina was very helpful with providing me with options for a gift for my mother. I felt she took the time to help me find a good gift for my mother. Definitely will recommend others to come back and see her!
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October 2023 by Sue Schmidt
Geena and Sydney helped me pick out which center stone was my favorite. John helped explain warranties. Great store with educational employees!! :)
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October 2023 by Stone Home
Sydney was AMAZING! She listened to what we needed, walked us through any processes and took time to help us find what we needed!! I came in with my teens and she treated them like ‘real’ customers also - which they were since all this was for them and their wedding! Other stores did not! Thank you again Sydney!!
