Hy-Vee Pharmacy in Ankeny offers comprehensive healthcare services, including prescriptions, refills, flu shots, vaccine immunizations, and pet medications. The staff of pharmacists is dedicated to helping people live healthier lives. The store is well-stocked with over-the-counter medicines, generic drugs, allergy, cough, flu, and pain remedies. Customers can also find toiletries like deodorant, soap, and band-aids. The large store has a good layout, with quality produce and a deli that looks appealing. Customers appreciate the friendly and helpful staff, many of whom remember regular visitors. The store provides excellent customer service, including drive-up prescription pickup for those unable to walk in. Staff members go above and beyond, as seen when they help with billing issues or accommodate special food requests with a smile. The hot food area is consistently satisfying, offering a variety of hot and cold items, with staff willing to fulfill specific requests. Overall, Hy-Vee Pharmacy is a friendly, helpful, and well-organized store that strives to meet its customers’ needs efficiently.
They have made the filling of a long-term medication difficult each time for months. Today I called at 9am, was told they didn't have an order and there were no refills left but they'd promptly fax the DR. and get it taken care of, Drs office indicated they had sent the order. I went to pick it up at 2:30, it wasn't ready.... read full comment
September 2025
Absolutely terrible experience. Waited an hour. First time ever having to write a review for something like this
July 2025
Was told at 4pm, my prescription was not a “priority” when I inquired as to why it hadn’t been filled, though they had it for two days. Critiquing makes no difference obviously. Look at the rating and number of 1 stars, going back years.
