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August 2024 by HollywoodBigBoss
Great staff!
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August 2024 by Iowa Traveler
Helpful crew behind the store makes it quick and easy to donate.
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June 2024 by Gene Klein
Great stores good prices staff is friendly always clean.
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May 2024 by Loni
Extremely overpriced!
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May 2024 by Elle Edge
Great selection. Found exactly what I was after. The staff were extremely helpful, polite, friendly and professional.
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February 2024 by James Cory
It was a good experience
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January 2024 by highway jake
Was buying 3 squishmallows for my kids brand new they are priced anywhere from 10$ to 16$ for the size. The cashier made a huge deal about there not being tags and then told me they’re supposed to be 5$ a piece!!!!! They had stains on them I thought I could clean. “Goodwill” people come to your store to find cheap used stuff it’s part of the excitement. I was under the impression your store was about helping people not take advantage of the current economy and jack up your prices. Or at least do some research so you don’t look like scumbags. Like the multiple items from dollar tree you have priced anywhere from 3$ to 4$! “People” if you have a thing for used overpriced junk this goodwill is for you but if you want the same items but brand new just go to Walmart or dollar tree.
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December 2023 by Nae Nae
I've shopped here quite a bit in the past. Lately, I've been overcharged on quite a few items at the Ankeny location. If certain things or brands cost more, they should be priced accordingly on a tag. Example; I was charged $6.49 on an untagged purse. The sign says $4.49. It was a small crossbody handbag type, not even designer. I don't understand why I was charged more. I let it slide after it happened a few times, but after multiple, I'm done with these shady practices. I love supporting thrift shops/reusing and recycling, but I will choose other thrift shops to support now.
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December 2023 by Charles Hawkins
You would think for a thrift store the prices would be less. Going to get an item that you can buy brand new for cheaper than what you're selling it for is ridiculous.
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October 2023 by Alexandra Long
I have purchased many quality clothes from this goodwill. That’s why I’ve always liked this location so much. I tried purchasing a pair of pants that the store manager claimed had a special price tag that had been “ripped off”. If you’re really that concerned put all those special items behind a locked case because as a customer it looks like to me you are discouraging people from buying so you can buy it at the end of your shift.
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October 2023 by Deseree Tully
Shoppers beware. Do not use the dressing rooms at this Goodwill, the security cameras can see you in the mirrors of the dressing rooms. I don't know if anyone is monitoring those cameras but it's very uncomfortable either way. If I can see the camera in the mirror in the dressing room, it can see me.
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September 2023 by Jason White
Lots of good deals
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July 2023 by Lauren Colby
Their staff is incredibly rude! I was nothing but nice to them! Don’t go here they overprice their items and are rude to customers!
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June 2023 by Candy Kopp
Seems even second hand stores are feeling the $crunch! More expensive than I remember.
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March 2023 by D Mac
I don’t usually take the time to write reviews but I stopped in this store about 10 minutes ago no body said hello when I entered , there was always a worker following behind as I looked through the sections which was almost uncomfortable I kept skipping isles just to be able to browse at my pace and it’s like they followed right behind on top of that I was speaking to my sister who was shopping with me and I mentioned the colored tags and I asked her do they have sales on like a certain color during a week or like season or did they have a color for that day, a worker not only laughed at my question which made me feel embarrassed she also responded with no we don’t do that but I believe they do. Then on top of that when I asked to use one of what I thought was 4 dressing rooms there because I’m a bigger girl and didn’t wanna be stuck in something tight or unflattering they told me all four dressing rooms were out of order but that there was a 7 day return policy i know for a fact that the closest goodwill is over 30 mins drive from my home and I wouldn’t return just a shirt and I didnt want to buy several shirts I just need a shirt for today but I guess Salvation Army is down the street and open soon I refused to spend money in there after that
