GameStop is a welcoming place for gamers, offering a wide selection of new and used video games, consoles, controllers, and accessories for popular platforms like PlayStation, Xbox, and Nintendo. They also feature retro gaming items, trading cards, and various collectibles, including anime and pop culture merchandise. Customers appreciate the helpful and friendly staff, who are always ready to provide information about rewards programs and assist with upgrades. The location is known for having good sales on games, and the staff ensures that all items are in working order before they are sold. Many reviews highlight the staff's knowledge and relaxed demeanor, making the shopping experience enjoyable. However, there is a call for better pay for the employees, reflecting the appreciation customers have for their service. GameStop encourages customers to sell or trade in their old items for cash or store credit, and offers the convenience of buying online with in-store pickup. Overall, GameStop is seen as a reliable destination for gamers looking to enhance their gaming experience.
They've had a lot of turnover in the past year, so the knowledge of the employees tends to be hit or miss. The prices of a lot of things have gone up quite a bit lately, although that isn't really GameStop's fault, but rather Nintendo's (at least for the stuff we typically buy).
August 2025
Bennett at the Ankeny location is the real MVP. 💯
October 2024
Popped in the other day to check out the selection. I mainly game on PC, but GameStop these days is offering a lot more merchandise and collectibles now. Had a good chat with the employees their, friendly environment. If I'm over that way again shopping I'll probably pop in again. 🎮